How Do I Setup a Payment Arrangement with Verizon Wireless?

Introduction

Eligible Verizon account holders may schedule a payment arrangement to avoid service disruption if the payment doesn't arrive on the due date. When making a payment arrangement, Verizon can give you an extension to settle the balance due. However, late payment charges may still apply. Setting up a payment arrangement is different from scheduling a payment; the latter means you're authorizing Verizon to withdraw from the enrolled payment method. Note that you can modify a payment arrangement by signing in to your account. Read the guide below on how to set up a payment arrangement with Verizon.

Go to the Payment Arrangements Page

You can set up a payment arrangement on your Verizon account for free by going to the Payments Arrangement page. You'll be asked to sign in to your account first.

Tap Bill

Tap Payment Arrangements

Follow the on-screen instructions to successfully set up a payment arrangement.

Speak With a Customer Service Representative

Another way to set up a payment arrangement is by speaking with a representative who can set it up for you. However, there is a fee of $10.

The payment arrangement available depends on your account history with Verizon. You can schedule a payment on a future date and the amount will be automatically deducted on the payment method enrolled. You can schedule to pay part of the bill or on two different dates. Another payment option is to promise to pay on two different dates. You can see the available payment arrangement option after signing in to your account.

Open the App

You can also set up a payment arrangement on the Verizon app. Follow the steps below.

Tap Account

Select Home Tab

Go to Bills

Scroll down to Payment arrangements and follow the instructions.

Wait for a Text or an Email

Account holders will get a text message or an email confirming the payment arrangement. Wait for this confirmation message or contact Support if you don't get one. Usually, account holders get an extension of two weeks, giving them more time to acquire the funds to pay their bills.

If you already made a payment and got a call about a non-payment, the funds may be on its way. You can check your payment history in your account to ensure the payment was processed. For those who have a service disruption, the services are usually restored within an hour. If not, contact Customer Support.

Conclusion

It may be possible to cancel the payment arrangement if you're unable to pay on the date set up. Depending on the account history, you may be able to set up a new payment arrangement. Do note that you may not be able to set up another payment arrangement in the future if you change or cancel the setup arrangement. Not all users can modify their payment arrangement; you'll have to check the options displayed to determine if you're able to change the arrangement. For other questions regarding your Verizon account, please don't hesitate to contact Customer Support.