How Do I Make a Payment Arrangement with Verizon Wireless?

If you have missed a payment for your Verizon Wireless account. Making a payment arrangement will allow your devices to continue to receive service until the balance is paid. You will still receive a late fee charged to your account when you make a payment arrangement. Verizon's "promise to pay" option is a way to schedule a payment without setting up an automated charge and will require you to visit the website on a pre-planned date to pay the balance.

Adam Goldkamp is the editor / author responsible for this content.
Jan 29, 2020

Have you missed a bill payment for your Verizon Wireless services? In this article, you will learn how to make a payment arrangement that will extend the amount of time you have to pay your account's bill.

What is a Payment Arrangement?

A payment arrangement allows customers some additional time to pay the balance on their Verizon Wireless account. You can make a payment arrangement only when your accounts bill is past its due date. In some cases, a partial upfront payment can be required before a payment arrangement will be made.

There will be a late fee charged to your account, even after making a payment arrangement.

Setting Up a Payment Arrangement with Verizon Wireless

Verizon Wireless Payment Arrangement Setup Link

1. Sign in to your Verizon Wireless account.

2. Place your cursor over the "Bill" option on the main menu located at the top of the page

3. Click "payment options" on the drop-down menu

4. When you land on the payment options web page, you will click the link underlined, "Set up a payment arrangement."

5. Fill in the options you are looking to achieve with either "Schedule a Payment" or "Promise to pay another amount."

6. Choose your payment method that will be used for making the payment arrangement or a "promise to pay" and the date you will be paying your balance.

7. Set the amount of money you are looking to pay towards your bill or if you will be paying in full.

8. Confirm the details of the payment arrangement

What is a promise to pay?

When you are setting up your payment arrangement, you will see "promise to pay" quite often in the process. A promise to pay means you don't schedule any automatic payments, and you will pick a date that you will return to pay the Verizon bill. You can split these amounts to be paid off on two separate dates.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Make a Payment Arrangement with Verizon Wireless?

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