© GetHuman Inc.

How Do I Access My AT&T Wireless Account?

In a nutshell: Do you have a wireless account with AT&T? You can access your account via the web or the app using your login credentials. New AT&T users need to create an account first to access all the website and app features, such as bill payments or support. Use your login credentials for both the website and app, and consider using fingerprint access to save time. If you want to know how to access your AT&T wireless account and pay your bills, read this helpful guide we created just for you.

Introduction

Do you have a wireless account with AT&T? You can access your account via the web or the app using your login credentials. New AT&T users need to create an account first to access all the website and app features, such as bill payments or support. Use your login credentials for both the website and app, and consider using fingerprint access to save time. If you want to know how to access your AT&T wireless account and pay your bills, read this helpful guide we created just for you.

Log In To Your Account

Do you remember your login credentials? Just enter your user ID and click Continue. If you don't have an account with AT&T yet, click on Create One Now to register your account.

Are you already signed in? Note that AT&T will log you out if you're inactive for about 5 minutes. The Profile Section on your account is where you can change your personal info, such as phone number, name, password, email, and recovery email. You can also change your security questions on this tab.

The billing section allows you to check your bill thoroughly, while the payment section lets you pay your bill. You can also set up Auto Pay to ensure you don't ever forget to pay your bills again with AT&T.

Sign In With the App

If you have the app, you need to log in with the same credentials.

You can also easily log in to your AT&T account using your device. Just scan the QR code and log in. This option can help you save time.

To quickly access your account information via the app, you may also want to consider using fingerprint recognition. To do this, use the following steps.

Go to Manage App Settings

Turn on Fingerprint Access

Just follow the prompt the complete the process.

Want to pay your AT&T bills? You can log in with your account or pay without signing in. Follow the next step.

Click Pay Without Signing In

Select an AT&T Service

If you want to settle your internet bills, click Internet/Home Phone.

Enter Your Account Info

Type in your account number or phone, as well as your 5-digit zip code. Then, hit Continue. Follow the on-screen instructions to pay your bill online.

Conclusion

Are you having problems accessing your account with AT&T? If you don't remember your login credentials, tap on Forgot User ID. Just enter your email and zip code to find your ID. If you can't remember your email, click Forgot Contact Email, and AT&T will ask for your account number to recover your account. If you're new to AT&T, we encourage navigating the website or the app to learn how to set up Auto Pay or bill your bills. Still having problems on how to access your AT&T account? Get in touch with Customer Support today.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for AT&T Wireless Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

AT&T Wireless

Asked 6 years ago
Updated 2 months ago
Viewed 3,842,751 times
Access your AT&T Wireless account
recover your lost AT&T password or ID
online at&t wireless account

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!