How Do I Switch My AT&T Wireless Account to Be Paperless?

AT&T Wireless provides telecommunication services to multiple subscribers in the United States. It sells products such as phones, accessories, TV packages, and internet plans. The company allows customers to shop from anywhere via its online platform, and it provides home deliveries. For those who decide to pick their orders physically in the shops, AT&T agents offer curbside pickup services.

Wireless technology has come a long way, thanks to the diligence of telecommunication companies such as AT&T. Today, you can purchase phones that feature 5G networks to enjoy the best of internet speeds. So when you want to live stream music or call a friend who's on a different continent, you'll manage the tasks without any hitches.

When purchasing products, data, or services, you will get either paper or paperless bills monthly. This happens especially when buying prepaid services, such as data plans. While paper bills are receipts you receive via mail, paperless billing enables you to manage, view, and pay your bill online.

If you have the drive to save trees by reducing paper usage, you should consider switching your account to paperless billing. Here's how you can go paperless with AT&T Wireless.

AT&T Wireless and paperless billing

Customers who want to sign up for paperless billing and manage their bills online should:

1. Launch the official AT&T Wireless website on a personal computer
2. Towards the top right of the home page, you'll see the Account section. Click on it, and a dropdown menu will appear
3. From the menu, select Sign in, provide your User ID and Password, and then hit the Sign in blue. If you don't have an account, you can create one by selecting the option at the bottom of the same page. Once you have an account, sign in using the same procedure
4. From the navigation profile at the top of the page, choose Billing and Payment
5. Select Paperless billing
6. Toggle the paperless bill setting to on
7. Follow the system prompts to finish signing up for paperless billing
8. You will receive an email confirmation after the process is complete
9. Repeat the above steps if you have multiple accounts with AT&T Wireless and set paperless billing for each

Consumers also have alternatives to reach out to customer care agents if the DIY guide doesn't do the trick or want more insight into the process. Below are some of the ways to get hold of customer care representatives.

• Phone number

You can call the customer care team at AT&T via its toll-free line to seek your billing issues. The agents will help you set up paperless billing, answer any questions you may have about the process, and follow up on previous issues.

• Live chat

With live chat, you can be sure to reach a customer service rep quickly. The team that manages the chat window will handle your billing queries. All you have to do is submit your problem and be as precise as possible.

• Help Desk

Just like Live Chat, the online help desk allows customers to communicate with agents through chat. You can navigate the questions available in the platform then choose one that resonates with your billing issue. A service rep will help you sort out your paperless settings.

• Facebook

Another way of contacting AT&T Wireless is through its Facebook page. You can also check whether it's on messenger and send the customer care team direct messages. The company representatives will then help you with your bill settings.