How Do I Get AT&T Wireless to Lower My Monthly Rate?
In a nutshell: If you are trying to cut your monthly expenses, you should take a good close look at your bills and see if there is any way to reduce them. If you get your wireless service through AT&T, there are a few different things you can do that should do the trick. They're pretty fast and easy, too.
Introduction
If you are trying to cut your monthly expenses, you should take a good close look at your bills and see if there is any way to reduce them. If you get your wireless service through AT&T, there are a few different things you can do that should do the trick. They're pretty fast and easy, too.
What You'll Need
If you sign up for automatic payments and paperless billing, you can lower your monthly bill by as much as $10 per phone line. The precise amount you save will be determined by the terms of your AT&T plan.After you sign up for the autopay option, you will have to wait a bit while AT&T sets it up for you. You might not see it kick in for as much as two billing cycles.
Go to AT&T's home page.
AT&T home page
Click on your Account icon.
It is located on the right side of the navigation bar near the top of the screen.
Once you click it, a dropdown menu will appear.
Click on the "Sign in" button.
Go to the AT&T paperless billing page,
AT&T paperless billing
Select which of your accounts you want paperless billing for.
Click the "Change" option.
Choose to "Keep paperless billing."
Follow the prompts and supply the requested information to complete the activation of paperless billing on your account.
From now on, you will only receive email bills.
Go to the AT&T Payment Center.
AT&T Payment Center
Click the account you want autopay for.
Select the "AutoPay" option.
Follow the instructions to finish activating autopay for this account.
With both paperless billing and autopay activated, you should start to receive a discount on your monthly bill.
For even greater savings, continue with the next step.
Go to the AT&T phone plans page.
AT&T phone plans page
Look for a new plan that costs less than your current plan.
Unlimited Your Way can save you a lot of money if everyone in your family has their own phones and plans.
Find a plan that gives you the minimum services you need without all the benefits and extras. Get rid of as many add-ons as possible.
Select the plan you find, if you find one.
Follow the prompts to purchase the new plan.
Go to the AT&T deals page to see if you can find a special deal that you qualify for.
AT&T deals page
AT&T offers special deals for first responders, teachers, veterans, people 55 years old or older, and the employees of some companies.
Follow the prompts to apply for any deals you find that you think you might be eligible for.
Conclusion
If you have been with AT&T for a year or more, it might also be worthwhile to call an AT&T customer service agent and say that you are thinking about switching to a new carrier, and ask if they can give you a retention discount. You can also call to ask for help in finding other ways to save money on your bill. The customer service call center is open 24 hours a day, seven days a week.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for AT&T Wireless Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
AT&T Wireless
Paying Your Telecom Too Much?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies