In a nutshell: A wireless service outage can be anything from inconvenient to disastrous, depending on what you need your phone for. So if you suddenly find that you can't get your AT&T wireless service, you need to get your service back as soon as you possibly can. To do that, you need to report the service outage to AT&T as soon as possible, so they can get started fixing the problem right away.
A wireless service outage can be anything from inconvenient to disastrous, depending on what you need your phone for. So if you suddenly find that you can't get your AT&T wireless service, you need to get your service back as soon as you possibly can. To do that, you need to report the service outage to AT&T as soon as possible, so they can get started fixing the problem right away.
If you really need to make a call before wireless service has been restored, use wi-fi calling. This allows you to use your phone's wi-fi connection to place calls. You can activate wi-fi calling from your phone's Settings page. It's a good idea to set wi-fi calling as a backup before you need it, so that you can carry on without interruption in case of an emergency during a service outage. Remember, though, that using wi-fi calling uses your data, so this plan will only work if you haven't reached your data limit for the month.
If you can't get wireless service, the problem might actually be with your phone. So, first of all, check to see if your phone has accidentally been switched to airplane mode. If that isn't the issue, sign into your AT&T account online and make sure that there aren't any issues that have caused your account to become suspended, such as late payments or reaching the end of a prepaid plan. If there are no problems there, and if you are traveling, check the AT&T network coverage map to make sure you are in a service area. If all else fails, try restarting your device, that could correct the problem.
AT&T sign in page
If your phone isn't the problem, then a service outage is the most likely culprit. However, before you report the outage to AT&T, check to see if the company is already aware of the problem. The easiest way to do that is online.
AT&T Service Outage Info page
The page will show you whether or not the company knows about the service outage in your area. If the company is already aware of it, there is no need to go to the trouble of informing them yourself.
AT&T customer service
Once you have reported the service outage to an AT&T representative, there's nothing further you need to do. Generally, these problems are fixed pretty quickly, so you shouldn't have to wait to long to get your phone service back.
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