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How Do I Block a Number on My AT&T Phone?

In a nutshell: Learning how to block a number on your AT&T phone can be useful when you want to avoid calls from someone. The following steps can help you determine how to block the number quickly so you don't have to see it appear on your phone.

Introduction

Learning how to block a number on your AT&T phone can be useful when you want to avoid calls from someone. The following steps can help you determine how to block the number quickly so you don't have to see it appear on your phone.

Go to the AT&T Website

Visit the AT&T website.

How Do I Block a Number on My AT&T Phone? (Step 1)

Find the Search Feature

Look for the search feature on the AT&T homepage. It's at the top of the website, represented by the magnifying glass icon between AT&T and the shopping cart icon.

Reveal the Search Box

Click on the magnifying glass icon at the top of the AT&T website. Doing so will reveal a horizontal search box that says "I'm looking for..." and has a magnifying glass icon on its right side.

Activate the Search Feature

Click on the horizontal search box to activate the search feature.

Type Your Search Phrase

After clicking on the search box, type "block number," but don't press the search button on your phone's keyboard.

How Do I Block a Number on My AT&T Phone? (Step 5)

Review the Search Suggestions

After typing "Block number," you'll see search suggestions appear below the search box. Since you want to learn how to block a number on your AT&T phone, look for the one that says "how to block a number in Support."

Go to the Relevant Search Results Page

Click on "how to block a number in Support." Doing so will take you to a page of relevant search results.

How Do I Block a Number on My AT&T Phone? (Step 7)

Review the Search Results

Look through the search results for the link that says "Block calls from specific phone numbers." It should be the first link directly below the "Search results" header.

How Do I Block a Number on My AT&T Phone? (Step 8)

Go to the "Block calls from specific phone numbers" Page

Click on the "Block calls from specific phone numbers" link. This will take you to a page of the same name.

How Do I Block a Number on My AT&T Phone? (Step 9)

Find the Relevant Section

Look for the "Specific numbers" section. It should be the first one on the page above the "Anonymous callers" section.

Read the Instructions

Read the instructions within the "Specific numbers" section.

How Do I Block a Number on My AT&T Phone? (Step 11)

Follow the Instructions

Follow the instructions to block a number on your AT&T phone. If you need assistance, continue reading.

Contact AT&T Customer Support

If you weren't able to block a number on your AT&T phone, it's a good idea to reach out to AT&T customer support for further assistance. Consider putting your phone on speakerphone. This can make it easier to converse with the AT&T representative while following along with their instructions.

Conclusion

Blocking a number on your AT&T phone is typically easy. Once you learn to block one number, you can do the same for an additional 99 numbers if you so choose. If you need help, don't hesitate to contact a representative.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Block a Number on My AT&T Phone?

Why does GetHuman Write How-to Guides for AT&T Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

AT&T

Asked 4 years ago
Updated 2 days ago
Viewed 528,447 times
AT&T
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