How Do I Track My AT&T Order?
If your AT&T order is late, you can easily track it to get an idea of what is going on with it. You can do so online by logging onto your AT&T account. If you don't have an AT&T account, you can still track your order online with the AT&T Order Management Hub. You can also track your order by email.
If you just ordered a device from AT&T, you might be eager to know when it's going to arrive. If it's late, you probably want to find out what the status of the order is. Fortunately, it's pretty easy to track the order. Just keep on reading to learn more.
Tracking Your AT&T Order Online
You can track your AT&T order on your desktop or laptop by following these instructions:
- Go to AT&T's website.
- Log into your account.
- Go to Account Overview.
- Find the order module near the top of the page.
The status of your order will appear automatically in your Account Overview in the order module.
Tracking Your AT&T Order by Email
AT&T usually sends out status update emails as your order is processed and shipped. You could learn the status just by checking the inbox of the email account you linked to your AT&T account.
Tracking Your AT&T Order With the AT&T Order Management Hub
If you don't have an AT&T account, you can still track your order with the online Order Management Hub. Just follow these instructions:
- Go to the AT&T Order Management Hub.
- Enter your order number into the upper text field.
- Enter your shipping or billing ZIP code, or the ZIP code of the store you ordered from, in the lower text field.
- Click on the Find Your Order button.
How Long an AT&T Delivery Takes
Most AT&T orders should take no more than five business days to reach you. However, if the item you ordered is on back-order, it may take longer.
Contacting AT&T
If you have any questions about your order, you can get answers from an AT&T customer service representative. You can reach one by phone, email, or the help forum.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for AT&T Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My AT&T Order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
AT&T
Paying Too Much for TV?
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.
Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies