How Can I Track a Lost or Stolen AT&T Phone?

Introduction

Our phones have become an integral part of our home and workplace lives. The phones may get stolen, or we may misplace and lose them. Such cases are very distressing, especially if you cannot afford a new phone. If you lose an AT&T phone, there are various ways to locate your phone effectively. Read on to understand the steps involved.

Report the Loss or Theft

Losing your phone puts your information at risk, and if it gets into the wrong hands, it can be misused. For this reason, it’s essential to report the loss as soon as possible to AT&T. You can reach AT&T customer support through their contact phone number and give detailed information about your device and any other relevant information.

Use AT&T’s Find My Device Feature

The account that you use on your phone can be used to track your phone. If you use an iPhone, your Apple ID and password are used, and for Androids, it’s the Google account and password. AT&T provides a security feature that allows you to locate your device, known as “Find My Device.” To access this feature:Open a web browser on your computer or another phone belonging to your friend or family member.Browse the AT&T website and sign into your AT&T account.Once logged in, select the “My Wireless” option.Select “Manage Devices and Features.”A new page contains a list of devices your account is signed into. Find the name of your lost device in the list and choose the “Locate Device” option.This displays a map with the approximate location of your mobile phone.

Use Third-Party Tracking Apps

Consider using a third-party tracking app if the AT&T “Find Your Phone” feature doesn’t work. Android and iOS devices have several applications that offer advanced tracking capabilities. The popular option for iOS devices is Find My iPhone, and for Android, it is Find My Device.

Use Find My iPhone

This application works for phones with the “Find My Device” feature. If the device is online, you can play a sound to help you find it. Open the application and select the name of your lost device from the list at the bottom of the screen.

If you’ve misplaced the device around your home or workplace, tap the “Play Sound” option. If the prompt succeeds, an alert will appear on the screen, and your lost iPhone will produce a sound with gradually increasing volume. If you receive a “Sound Pending” notification, your device is offline, and you’ll get notified when the phone connects to a cellular network.

Use Find My Device on Android

If your Android device is lost, open a web browser on another device and google android.com/find. Sign into your account, and if your account has more than one device, select the one you’d like to locate. This sends a notification to the device, and an approximate location is provided on the map. Once you receive a prompt, you can play a sound, secure your device, or erase data.

Conclusion

You can easily find a misplaced AT&T phone without losing your data. If you lose your phone and can’t access it, you can erase it to protect your information. Overall, AT&T offers appropriate guidance when you need help finding your device, and they can prevent unauthorized use of your mobile phone by remotely turning it off.