How Do I Schedule an Installation Appointment with AT&T?
This article outlines the steps in setting an appointment for AT&T internet installation online, via customer service or self-installation steps. This easy to use guide will help consumers get connected quickly with little to no hassle, and also covers how to reschedule an appointment that is already on the calendar.
How do I Schedule an Installation Appointment With AT&T?
You've done all your research and you've decided to get online services through AT&T. Your next step is scheduling your installation, but you may be asking yourself how to go about doing that. You can talk to a customer service representative here. Also, the article below outlines the steps in setting up AT&T installation in your home or business.
Scheduling Your Appointment
If you have chosen to have a tech install your AT&T internet service, you will need to schedule a date and time for them to come to your home or business. Scheduling an appointment is easy.
- Sign into your myAT&T account.
- Choose the service you wish to make an appointment to have installed.
- Pick the date/time you wish to have service installed from the openings available.
- Choose how you wish to be updated about your installation (email or text).
On the day of the appointment
On the day of your installation you will need to follow these steps:
- Make sure someone over the age of 18 is available for the entire time the tech is in your home (installations can take as much as four hours to complete).
- Wait until your new service is up and running before canceling your current internet service.
- Once the field tech activates your new equipment, he or she will show you how it works.
- If outlets are behind furniture, make sure you have moved it out of the way because techs are not permitted to move furniture out of the way.
To Reschedule Your Appointment
If you need to reschedule your AT&T installation, follow the steps below:
- Sign into your myAT&T account.
- Choose the service you wish to make an appointment to have installed.
- Find your appointment card and update the information on it with the new date/time of installation.
Self-Installation
AT&T also offers the option to self-install your internet services. You are provided with a self-install kit that includes everything you will need to get your internet service up and running. You can self-install following these steps:
- Plug the green cable into the green broadband port on the equipment.
- Plug the other end of the green cable into the wall jack.
- Connect the power cord to the equipment and plug it into the wall outlet.
- Wait for the equipment to power up (this can take several minutes).
- When the lights are solid green, your equipment is good to go.
Installing internet with AT&T is easy. You can follow the steps above, or you can call a customer service representative here for more information and support.
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