How Do I Make a Payment Arrangement with AT&T U-Verse?
In a nutshell: Are you unable to pay your AT&T internet service on or before your due date? Depending on your account standing and payment history, a payment arrangement may be possible. You may be able to pay your bill after your due date, and even split your payments. Setting up a payment arrangement only takes a few steps, and you can do this online. However, keep in mind that a late fee may apply, and it also doesn't guarantee that your service stays active. Continue reading for step-by-step instructions on how to set up a payment arrangement with AT&T.
Introduction
Are you unable to pay your AT&T internet service on or before your due date? Depending on your account standing and payment history, a payment arrangement may be possible. You may be able to pay your bill after your due date, and even split your payments. Setting up a payment arrangement only takes a few steps, and you can do this online. However, keep in mind that a late fee may apply, and it also doesn't guarantee that your service stays active. Continue reading for step-by-step instructions on how to set up a payment arrangement with AT&T.
Open the App or Sign in to Your Account
Just enter your user ID and click Continue to enter your password and log in successfully.
Tap See Bill Details
You can see this option on your homepage. Just click See Bill Details.
Click Set Up Payment Arrangement
Scroll down and select Set Up Payment Arrangement to request additional time to pay your bill. Be sure to make your payment by the scheduled date to prevent service suspensions. AT&T may suspend your service immediately if you don't pay on time.
Enter the Amount
Next, enter the amount you want to pay toward your outstanding balance. Please keep in mind that AT&T may need you to fully pay your balance to keep your service. Adjust the date based on the options available and review the details before finalizing. If you don't see an option to pay your bill after your due date, you may not be eligible to set up a payment arrangement. We suggest contacting AT&T to see other payment arrangement options.
If you'd like to use a different payment method, click Change Payment Method and follow the on-screen instructions to add or select another payment option. Once you've confirmed that all the information is correct, continue to the next step to submit your payments.
Click Submit Payments
Before setting up a payment arrangement, review the payment amount, scheduled payment date, and payment method to make sure everything is correct. Once you're ready, click Submit Payment to complete the process.
Be sure to make your payment by the scheduled date. If you miss your payment, your payment arrangement may be canceled, and your service could be subject to late fees or disconnection, depending on your account status. Paying on time helps you avoid service interruptions and keeps your account in good standing.
Eligible business customers may have the option to split their payments. If it's available for your account, simply sign in to your AT&T account. The process is fairly the same; just navigate to the Make Payment Option and select Split Payment. Then, follow the on-screen instructions to complete your request.
Again, before submitting your payment, please make sure you're able to pay on time to avoid service disruptions that might hurt your business operations.
Conclusion
Do you see the option to set up a payment arrangement? If yes, please keep in mind that some payment methods may not be available. Before setting up a payment arrangement, pause AutoPay for the current billing cycle and consider informing your bank as well to avoid overdraft charges. Once you've submitted your payment, be sure to pay by the scheduled date, as missing your payment could result in service interruption or suspension. If you have additional questions about setting up a payment arrangement with AT&T, contact Customer Support for assistance.
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