Verizon Customer Q & A

Answers to Common Problems

Use Verizon's Phone Number

Verizon's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Verizon.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Verizon.
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Click below to show 28 more questions, answers, and complete guides to common Verizon customer support problems.

Recent reasons customers contacted Verizon:

Hi customer service team,how are you* I have used your company internet about * years...
I want to know when I’m getting my Samsung Chrome iPad
Trying to find out about my Samsung Chrome IPad that I’m supposed to get
When I click on voice mail, I get a message saying Welcome to Virizon can not complete...
I want to sign up for internet, and want to know how to switch from spectrum to Verizon
Reactivate my flip phone. My account is not letting me pull it up on the website and I...
Our internet is down right now and is becoming increasingly undetectable. I'd like to u...
I need your help *I need to unlock my iPhone* My IMEI is ***************Please help han...
Collection notice on closed account
iPhone ** is not working as it should. Better call me guys.

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Does GetHuman work with Verizon?

GetHuman does not work with Verizon's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Verizon at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Verizon's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How Do I Add Other People to My Verizon Account?
How Can I Fix a Cracked or Broken Verizon Phone?
How Do I Update Information in My Verizon Account?
How Do I Get Device Support for My Verizon Device?
How Do I Transfer My Verizon Account to Another Carrier?
How Do I Fix a Broken Verizon Phone If I Have Insurance?
How and When Can I Upgrade My Verizon Phone?
Solutions to common issues

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