Verizon Customer Service

Contact Verizon & solve common issues

Use Verizon's Phone Number

Verizon's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Verizon. Below you will also find the phone and non-phone-based contact information we've gathered.

Verizon: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Verizon.
There's more!
Click below to show 28 more questions, answers, and complete guides to common Verizon customer support problems.

Contacting Verizon customer support

Below you can compare and contrast the 16 ways to contact Verizon by looking at which ones are the fastest and which ones other customers recommend the most for solving Verizon customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Verizon across the following channels: Phone, Chat, Twitter, Web, Email.

Phone number / contactWaitVotes
Customer Service
35 mins291
Technical Support
38 mins342
Customer Care
3 mins1095
Call For New Service
< 1 min403
Live Chat at
Customer Service
3 mins81
Account Recovery
38 mins52
Account Verification
4 mins182
Customer Service
11 mins328
Mobile Broadband
91 mins80
Online Help at
Customer Service
< 20 hrs121
Technical Support
< 89 hrs390
Online Help at
Customer Service
< 2 hrs224
19 mins485
Customer Service
< 38 hrs349
New Customers
< 1 min273
Online Billpay
3 mins135

Recent reasons customers contacted Verizon:

Hi customer service team,how are you* I have used your company internet about * years...
I want to know when I’m getting my Samsung Chrome iPad
Trying to find out about my Samsung Chrome IPad that I’m supposed to get
When I click on voice mail, I get a message saying Welcome to Virizon can not complete...
I want to sign up for internet, and want to know how to switch from spectrum to Verizon
Reactivate my flip phone. My account is not letting me pull it up on the website and I...
Our internet is down right now and is becoming increasingly undetectable. I'd like to u...
I need your help *I need to unlock my iPhone* My IMEI is ***************Please help han...
Collection notice on closed account
iPhone ** is not working as it should. Better call me guys.

Help me with my issue

Does GetHuman work with Verizon?

GetHuman does not work with Verizon's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Verizon at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Verizon's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Verizon at a Glance

Verizon has 1 chat option
Verizon has 2 customer emails
Verizon has 2 help forums
Verizon has 1 twitter handle
Verizon has no facebook page
Contact information overview

Answered on this page:

How Do I Change Primary Contact for My Verizon Account?
How Do I Get Repairs for My Verizon Device?
How Do I Recover a Lost Password or Pin for My Verizon Account?
How and When Can I Upgrade My Verizon Phone?
How Do I Switch My Verizon Account to Be Paperless?
How Do I Get in Touch with Verizon Corporate Office About a Legal Matter?
How Can I Change or Cancel a Payment Arrangement I Made with Verizon?
Solutions to common issues

Contacting Other Companies

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