How Do I Switch My Verizon Account to Be Paperless?

Switching to a paperless account can be daunting, so we've come up with a simple guide. However, you may be unable to handle the process on your own. Thus GetHuman provides a simple alternative. Our company develops a directory of the fastest ways to reach the customer care representatives of big companies such as Verizon. Whenever you need to speak to a service rep, you'll be sure to get hold of one.

Adam Goldkamp is the editor / author responsible for this content.
Jul 9, 2020

The telecommunications industry has taken the world by storm. From the invention of the first commercial telegraph that paved the way for telephones, the technology industry has grown a long way. One such method is the invention of the wireless systems whereby the network connection between a sender and receiver is by radio waves instead of traditional wires.

The typical network in play is the 4G network, but telecommunications companies have come up with a faster and more efficient 5G network that they're deploying worldwide.

Telecommunication companies such as Verizon exist to provide wireless products and services to subscribers. The company features many deals for its customers to sweeten their shopping experience by saving them some money.

Additionally, clients have the option of purchasing products for specific purposes. Whether you want to monitor your kids' activities or have mobile communication when traveling, you can comfortably do so.

However, it may be challenging to keep track of receipts after making purchases. If you switch to paperless billing, you'll cut down on the piles of mail, make your residence neater, and help save some trees. Here is how you can go paperless with Verizon.

Switching to paperless billing on My Verizon account

  1. On your personal computer, launch the Verizon Wireless official website
  2. On the top right corner of the home page, you'll see a Sign in tab. Point on it
  3. A dropdown menu appears with four options; the first one being My Account and the second one Register. If you don't have an account, click on Register then follow the steps to sign up for an account
  4. Once you've signed up or already have an existing account, go to the dropdown menu as shown in steps 2, and 3 then click on the My Account icon
  5. You'll be redirected to the Sign in to My Verizon page to sign in to your business page for business accounts. Key in your user ID or Verizon mobile number in the first box, enter your password in the subsequent one, then hit the Sign-in button
  6. On the navigation bar in red, select My Verizon
  7. Position your cursor on My Bill, and a dropdown menu will appear from which you should choose Paperless Billing
  8. Review the reminders on the paperless billing overview page and then click on Continue to enroll for paperless. The process is now complete.

After signing in for paperless billing, Verizon will send a text alert or email once your bills are ready for viewing every month. But what if the DIY process above bears no fruit? You can read on to find out alternative options to use.

Calling customer care

Customers can call the Verizon Wireless customer care agents to submit the paperless switch issue, and the representatives will work on it.

Live chat

Verizon Wireless features a Live Chat service where subscribers can select a service, choose a topic in line with their issue, and later chat with Verizon agents.

Help Desk

With Verizon's online help desk page, clients can submit customer service problems and get help from an agent.

Social media

Consumers can utilize Twitter and Facebook to get Verizon's customer care department's attention and submit the service problem.

Further questions?

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Switch My Verizon Account to Be Paperless?

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Why does GetHuman Write How-to Guides for Verizon Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Switch My Verizon Account to Be Paperless? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Go paperless with Verizon
Paperless billing with Verizon

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