Verizon Phone Number 800-837-4966: Shortcuts & Tips

Verizon Phone Number

800-837-4966
Current Wait: 43 mins (avg 35)
Best time to call: 8:15am
New customers: 800-538-2686
Is this the right Verizon phone number to call? What do I say to the rep?  For help, tell us why you're calling:

What's the issue?

Call the right Verizon phone number and know what to say.

Service problem
Cancel service
Change plan
Overcharge/Strange charge
Technical support
Update account information

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Verizon Phone Number 800-837-4966 - by the Numbers

Phone number to dial800-837-4966
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanPress #, enter zip code, press 4, then 2, then 1, then 3, then 2, then 1
Average wait35
Current wait43
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone or chat or twitter or web
Quality of communication74%
Quality of help53%
Customer votes7,919
Information last updatedMon Oct 16 2017 10:00:00 GMT+0000 (UTC)

About Verizon's Best Phone Number

This phone number is Verizon's Best Phone Number because 60,510 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-837-4966 include service problem, cancel service, change plan, overcharge/strange charge, technical support, update account information, complaint and other customer service issues. The Verizon call center that you call into has employees from North Carolin or Iowa or India and is open 24 hours, 7 days according to customers. In total, Verizon has 8 phone numbers. It's not always clear what is the best way to talk to Verizon representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Verizon

While 800-837-4966 is Verizon's best toll-free number, there are 11 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Verizon customers, is by calling their 888-553-1555 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 888-553-1555 for Customer Service. If you think this information is inaccurate or know of other ways to contact Verizon please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Verizon.

About Verizon

If you're here looking for the best phone number to call Verizon, you probably already know who they are. But it helps to get an idea of how big they are when trying to call them about an issue. Verizon also goes by or is associated with the names Verizon North LLC, Verizon. They are considered to be part of the following sectors and industries: telecommunications, mass, media, technology, Telecommunication Services, Diversified Telecommunication Services, Integrated Telecommunication Services. Verizon is associated with terms like cable television, fixed-line, mobile phone, broadband, digital television, iptv, digital media, internet of things, telematics, public, telecommunications, information technology & services, technology, isp, b2b, b2c, networking by their customers and industry analysts. Their competition, in the eyes of customers, are companies like AT&T, T-Mobile, Sprint. They employ 70,960 people according to customers in the know.
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