How Can I Get Out of Paying My Verizon Bill?

It is not difficult to get out of paying My Verizon bill if you know the right channels to follow. From the steps highlighted above, you can easily cancel your Verizon account and save your money. But you will have to pay a termination fee for breaching the contract. For more information, contact Verizon customer service today.

Adam Goldkamp is the editor / author responsible for this content.
Jan 29, 2020

How Can I Get Out of Paying My Verizon Bill?

Verizon gives you the right platform to manage your account online in a more convenient way. That being said, the account will provide you with a clear view of your existing and previous charges. In the case of the current charges, you will view all the charges regarding your current period.

On the other hand, the previous period will show you any payments received. However, you may want to opt-out of this account in order to stop paying its charges. If you don't know how to go about with this, follow our step-by-step guide below to get out of paying My Verizon bill.

Here are the steps to follow:

Step 1: Log into Your Account

Access your My Verizon account and log in. You should do so at least during the first four business days prior to your next bill payment date. Proceed to the "Auto Bill Pay" option and click "Suspend". Take a little of your time to familiarize yourself with the on-screen instructions. Actually, these instructions will guide you on how you can effectively cancel your Verizon bill payment.

Step 2: Contact Verizon Customer Care

Call Verizon customer service to have your account suspended. Before you contact them, make sure you have your local Verizon phone number. If not, find the Verizon Set Your-Location Web-page. Enter your current ZIP code if you have it at the back of your mind or choose your location from the drop-down menu. Then select the "Set Location" to get the local wireless number for Verizon customer service.

Step 3: Ask for a Stop Payment

Once you have the wireless phone number, you may call or pay a visit to the financial institution responsible for maintaining your Verizon account. Request for the suspension or a stop payment just before the withdrawal of money by your Verizon account is made.

When you make up your mind to get out of paying My Verizon bill, you must know what lies in store for you. Normally, Verizon customers are given two weeks or 14 days following the signing of the contract to cancel their accounts.

During this period, there is no early termination fee charged. But any cancellation that takes place after 14 days is charged a certain fee. Therefore, Verizon will charge up to a $350 cancellation fee for breaching the contract.

As if that is not enough, you will be charged the restocking fees. This amount applies to any returned equipment such as tablets or cell phones. In this case, phones are classified as advanced devices as opposed to basic devices.

Since November 14, 2014, every new customer is required to part with $350, the amount charged for early termination. This fee applies to advanced devices if you decide to cancel your account within the first seven months after signing it.

Between eight and 18 months, the fee is cut down by $10 per month. From 19th to 23rd month, the fee goes down by $20. In the final month of your contract, you can only pay $80 if you decide to get out of paying My Verizon bill.

The good news is that the amount you will pay depends solely on how long you have been enjoying the services, the duration of your contract and the type of device you have been using. Keep in mind that Verizon contracts take up to 2 years or 24 months.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Can I Get Out of Paying My Verizon Bill?

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