How Do I Move My Verizon Service to a New Address?
When you relocate and need to move your Verizon services to a new location, it doesn't have to be a great big hassle. Follow the steps above to change your billing address.
Congratulations on your new move. While moving can be quite hectic, it can also be very exciting and rewarding as well. Of course, you will need to move your Verizon services to a new address, which I can certainly assist you with.
How to Move Your Verizon Services to a New Address
Change your Billing or Service Address
To change your billing or service address, sign in to your Verizon account, click "account" found at the top right corner, then select "profile settings". From the left navigation, select either billing addresses or service addresses. Type in your new information in the correct fields and click "save changes". Note: In order to save your changes, you will have to complete a security check. To do this, choose the device that you want to use to receive your security code then click on "send code". You will then receive a text message containing your security code. Add the code in the authorization field and click "confirm".
If you would like to use the Verizon Mobile app service to change your address, open the app on your mobile phone, and then from the main menu, select "account" and tap "account settings", then "manage addresses". Now tap "edit" and input your new address into the given fields and then save your changes by tapping "update".
Switching Your Verizon Fios Services
It's easy to switch your Verizon Fios services to your new location. To continue receiving uninterrupted Internet access and other services from Verizon, follow the steps below
1. First, there are a few things to check on before you can have your services transferred. Make sure Verizon provides service in your new area, and if they do provide service at your new location, find out which services they offer as different locations may only include certain services. Finally, you will need to find out if your new house is wired for Fios.
2. Once you have all the information you need, choose a plan from the available offers on the Verizon Fios website. Services may include TV, Internet, and landline phone service.
3. Once you have decided on the services you want, place your order and set up a schedule for installation or if you are going to install everything yourself, the company will ship the equipment to you. It shouldn't take more than 30 minutes to install.
Verizon Fios transfer fees
Fortunately, Verizon does not charge a fee for transferring services to a new location. However, if fiber-optic wiring is not set up at your new home, then a professional Verizon Fios technician will have to come out and install your equipment. The cost for professional installation is a one-time fee of $99, but you can speak to a representative who may waive this fee for you.
Verizon Fios self-installation
If your new residence does already contain the required wires to accommodate the fiber-optic network, then you may be able to self-install the system. Verizon will send you everything you need to install your services including a kit with complete instructions and photos to help you out.
Further questions?
Solutions to similar problems
Help from Real People
Why does GetHuman Write How-to Guides for Verizon Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Verizon in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Move My Verizon Service to a New Address? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
Verizon
Speak to An Expert Now
Paying Too Much for Internet?
Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.
Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies