How Do I Enroll in Autopay on AT&T?

As an AT&T customer, setting up autopay is the quickest, easiest way to make sure your monthly bill is paid on time. You can schedule automatic payments online by logging into your account and following a few simple steps. You can also contact AT&T customer support for assistance in setting up autopay. A third option is to use the automatic payment options available through your bank or credit card company.

AT&T offers millions of customers cellphone and landline service, internet, television and connectivity devices and support. As an AT&T customer, you want to keep your monthly bill paid so you can continue to enjoy your devices and services. One of the best ways to make sure you meet your monthly payment is to enroll in autopay. How do you enroll in autopay on AT&T? You can get information and support on AT&T autopay from customer service here, and below are ways you can take advantage of automatic monthly payments.

Autopay through AT&T

There are two ways you can begin autopay through AT&T: online and via telephone


To start AT&T autopay online, complete these steps:

  1. Open AT&T's website in your computer browser.
  2. Click on "Account" in the upper right-hand corner of the screen.
  3. Scroll to "Sign In" in the drop-down menu.
  4. Enter your User ID and password and select "Sign In."
  5. Choose the verification method you wish to use to ensure you are the authorized party to access the account.
  6. Key in the verification code and click "Submit."
  7. Click "Account" again in the upper right-hand corner of the screen.
  8. Select "Make a Payment" from the drop-down menu.
  9. Check the box beside "Sign Up for Autopay."
  10. Click on the "Pay" button to agree to the terms and conditions of autopay.

Via Telephone

If you want to sign up for AT&T autopay via telephone, do the following steps:

  1. Call AT&T customer support here.
  2. Choose the prompt for payments.
  3. Select the prompt to enroll in autopay.
  4. Confirm your selection.

You can also press "0" to get to a live customer service representative to assist you in enrolling in automatic payments on your account.

Autopay Through Your Bank or Credit Card Carrier

You can also plan automatic payments through your financial institution or your credit card carrier. Check with your bank or card company and see what steps each requires for you to enroll in its automatic payment program for your recurring bills. This is another way to ensure your monthly payment is made on time.

Even with autopay, it is a good idea to check your monthly bill regularly to make sure you are not incurring additional charges or that you are getting the credits you may have earned based on any promotions. Additionally, you will want to closely monitor the first few months after requesting autopay to make sure automatic drafts have started.

Setting up autopay with AT&T ensures your monthly statement is paid on time and you can continue reaping the benefits of your services and devices. For answers to your autopay questions, contact AT&T customer support here.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Enroll in Autopay on AT&T?

Why does GetHuman Write How-to Guides for AT&T Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like AT&T in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Enroll in Autopay on AT&T? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Asked 2 years ago
Updated 2 years ago
Viewed 1,083,312 times

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!