On March ** I ordered two books from Amazon, ORDER * ***-*******-*******. Shipping addr...

GetHuman4533336's customer service issue with Amazon from March 2020

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The issue in GetHuman4533336's own words
On March ** I ordered two books from Amazon, ORDER * ***-*******-*******. Shipping address in the order is:*"Amazon Hub Locker - Fairlakes***** Market Commons Dr*at Whole Foods*Fairfax, VA *****-****."**According to the USPS website, the package was delivered by USPS (tracking * **********************):*"March **, **** at **:** am*Delivered, Front Desk*Reception*Mail Room*FAIRFAX, VA *****."**However, Amazon's website has shown "Out for Delivery - Arriving by *PM" for the past two days. The tracking details on Amazon's site give the same tracking number as on the USPS website, but shows "Wednesday March **, **** **:**AM Delivered Fairfax, VA US."**I did not get an email from Amazon with a pickup code to retrieve the package from the Amazon locker.**Can you please tell me the true and accurate status of the package and the pickup code?"**Thanks.

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Amazon

Customer service issue
Reported by GetHuman4533336
Mar 26th, 2020 - 3 years ago
Not resolved
Seen by 51 customers so far
Similar issue to 49387 others
0 customers following this

Timeline

GetHuman4533336 started working on this issue
Mar 26th, 2020 9:28pm

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