I ordered a dresser on Amazon and it was supposed to arrive on ****. It is now ***** an...

GetHuman4119716's Refund an Order issue with Amazon from December 2019

Help with my Amazon issue
The issue in GetHuman4119716's own words
I ordered a dresser on Amazon and it was supposed to arrive on ****. It is now ***** and the order page doesn't allow me to refund*cancel*address the order. It's just stuck. I want to be able to refund the order, but my only option is to return it. Problem is...I don't have it!

GetHuman4119716 did not yet indicate what Amazon should do to make this right.

How GetHuman4119716 fixed the problem
You have to call them as they are the only ones who can refund the order once it has been lost in transit.
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Amazon

Refund an Order issue
Reported by GetHuman4119716
Dec 19th, 2019 - 2 years ago
Fixed
GetHuman4119716 shared how to fix
Seen by 13 customers so far
Similar issue to 54599 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman4119716 started working on this issue
Dec 19th, 2019 12:42am
GetHuman4119716 confirmed the issue is fixed. Hooray!
Dec 19th, 2019 2:27pm