Sub: *.Refund of money, *. Missing Delivery.**. Order ****-*******-*******, dated **-Ma...

GetHuman-donivyre's customer service issue with Amazon from May 2019

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The issue in GetHuman-donivyre's own words
Sub: *.Refund of money, *. Missing Delivery.**. Order ****-*******-*******, dated **-March ****, CONFIRMED BY AMAZON & later cancelled BY YOU, YET DISPATCHED the same. SINCE CANCELLED BY YOU, IN THE MEAN TIME I PLACED ANOTHER Order * ***-*******-*******, confirmed and ITEM received. WHY did you send item Order * ***.......*** in spite you cancelled the order: this item was received and returned by PICKUP......CHALLAN DATED ********** ***************AMAZONRETURNS ****-*******-*******. Thus, with tour mistake you are committed to refund Rs****-**. Item Order ****-*******-*******, dated **-March and confirmed. But not received the Ashwati Women'sCotton Printed Anarkali Kurti (YELLOW, *XL),not received as yet (Estimated Delivery *-April **** - *-April****). Thus, cancel the order because being very LATE. REFUND Rs***.***Total Refund (Rs********Rs****.**)** Besides, last week, out of the blue, a packet was delivered which had a white cotton kurti with bluish flowers WITHOUT AN INVOICE in side the packet. The slip pasted on the packet had my Address and the AWB*AW*********IN ----so I am in a fix what it is? I did not order this. PLEASE WORK IT OUT SEPARATELY*.*I noted in the last month, about ** days before, your system was not working properly, and you mentioned in one of yours' e-mails. Even to-day my "Support and Lists" for recent orders are not complete.*With regards, and grateful THANKS.*FROM: DONALD ERNEST REUBEN, Professor and Senior Citizen.*dated *-*-****

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Amazon

Customer service issue
Reported by GetHuman-donivyre
May 3rd, 2019 - 4 years ago
Fixed
Seen by 10 customers so far
Similar issue to 158815 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
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Timeline

GetHuman-donivyre started working on this issue
May 3rd, 2019 3:38pm
GetHuman-donivyre indicated the issue is not fixed yet.
May 4th, 2019 4:47pm
GetHuman-donivyre indicated the issue is not fixed yet.
May 7th, 2019 4:08am
GetHuman-donivyre indicated the issue is not fixed yet.
May 7th, 2019 4:35am
GetHuman-donivyre indicated the issue is not fixed yet.
May 7th, 2019 4:36am

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