On **-**-** I placed a order. Order number ***-*******-*******. I recevied a notice it...

GetHuman-roxylsmi's customer service issue with Amazon from December 2018

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The issue in GetHuman-roxylsmi's own words
On **-**-** I placed a order. Order number ***-*******-*******. I recevied a notice it would arrive on **-**-**. tracking number TBA************. On **-**-** I was notified it was delivered at **:**pm. It was not delivered to my house I did not recieve it. I would like the item I ordered. How do I get a replacment for the item I did not recevie but have been billed for. I would like the Item replaced.*THANK YOU*Roxy
I was sitting at home waiting for my order to be delivered. When I was notified it had been delivered I found out it was not delivered to my address. I dont have it and dont know where it is.
Replacing the item I ordered but did not get.
I looked at the houses on both sides of me and my order was not there either.
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Amazon

Customer service issue
Reported by GetHuman-roxylsmi
Dec 27th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 102544 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-roxylsmi started working on this issue
Dec 27th, 2018 11:09am
GetHuman-roxylsmi indicated the issue is not fixed yet.
Dec 27th, 2018 4:57pm
GetHuman-roxylsmi indicated the issue is not fixed yet.
Dec 27th, 2018 5:18pm
GetHuman-roxylsmi indicated the issue is not fixed yet.
Dec 27th, 2018 5:23pm