Two of my amazon accounts have been blocked this week when trying to purchase items. Th...

GetHuman1583490's customer service issue with Amazon from November 2018

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The issue in GetHuman1583490's own words
Two of my amazon accounts have been blocked this week when trying to purchase items. The reason for blocking the account was the "billing information" wasn't matching even though, I'm sure it is. They have been sending my emails asking me to verify my information and once I did that, they promised to contact me back within ** hours but that never happened and its been * days. no one is actually telling me what to do nor how to resolve the issue and im just being directed to machines all the time. **I want amazon to get me to talk to an account specialist like they promised me and to get my account unblocked and my order shipped.
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Amazon

Customer service issue
Reported by GetHuman1583490
Nov 18th, 2018 - 3 mons ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
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Timeline
GetHuman1583490 started working on this issue
Nov 18th, 2018 7:26pm