GetHuman-tzeng_je's customer service issue with Amazon from September 2018
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The issue in GetHuman-tzeng_je's own words
I ordered this item (ORDER * ***-*******-*******) on amazon and it's delivered with significant damage. I tried to return it and get the replacement order (ORDER * ***-*******-*******). Originally, I tried to do the UPS dropoff since UPS pickup requires adults to be at home during working hour. Then I noticed I cannot package back the items. They are heavy and I don't have tapes. Can someone just come by my house to remove this item? I have very long working hours so I won't be at home from *am to *pm every Monday to Friday. Is there anything you can do to help me? Thank you.
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