Order was placed using my name. I need it cancelled

GetHuman-cgaynor's customer service issue with Amazon from July 2018

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The issue in GetHuman-cgaynor's own words
I received the following email, I did not place this order. How can i protect my account fro this happening again?***Amazon* * Your Account * Amazon.com*Order Confirmation*Order *D**-*******-********Thank you for shopping with us but unfortunately we cannot complete your purchase for security purposes*we need you to validate your billing address as we noticed a change in your Amazon service.*View and manage your account below.**Manage Your Content and Devices* *Order Details*Order *D**-*******-**********Complete Books of Enoch: * Enoch (First Book of Enoch), * Enoch (Secrets of Enoch), * Enoch (Hebrew Book of Enoch)*Kindle Edition*Sold by Amazon Digital Services LLC *Review this item*$**.*** *Item Subtotal:*$**.***Total Before Tax:*$**.***Tax Collected:*$*.***Grand Total:*$**.**

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Amazon

Customer service issue
Reported by GetHuman-cgaynor
Jul 19th, 2018 - 5 years ago
I have an issue with Amazon too
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Seen by 7 customers so far
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GetHuman-cgaynor started working on this issue
Jul 19th, 2018 11:14pm