Hold an account and have placed orders with Amazon subsidiary Souq.com. Payment complet...

GetHuman842345's customer service issue with Amazon from July 2018

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The issue in GetHuman842345's own words
Hold an account and have placed orders with Amazon subsidiary Souq.com. Payment completed but items still pending and no response after repeatedly contacting their customer service qnd asking for a call back * explanation on the delay, * days, * calls n * emails later I’m turning to Amazon for help.*Customer Service Manager * Supervisors at souq.com are too busy to talk for another ** hours according to the call centre agent.**Amazon you pride yourself on your service levels, this company is now associated with yours. Please help me.**Thanks & Regards,*Muhammad Ali Nasir
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Customer service issue
Reported by GetHuman842345
Jul 2nd, 2018 - a yr ago
I have an issue with Amazon too
Not resolved
Seen by 6 customers so far
Similar issue to 21068 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
GetHuman842345 started working on this issue
Jul 2nd, 2018 4:44pm