I ordered some brass electrical plates for work. I used my business VISA for the purcha...

GetHuman829721's customer service issue with Amazon from June 2018

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The issue in GetHuman829721's own words
I ordered some brass electrical plates for work. I used my business VISA for the purchase. My accountant did not recognize the charges and did not consult with me and disputed the charges. I have received numerous charge-back alerts, for whioch I have followed the instructions to fax the required information, including a credit card to charge. None of the attempts have worked. There is still a hold on my account. I called the ***-***-**** this morning and talked to a CSR who took the information and was going to forward it to another department. All I want to do is pay for these brass plates and get this resolved! It's been dragging on since March. The order numbers are as follows:***-******-******* and ***-*******-*******. Please help! *******-**** William Gregory
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Amazon

Customer service issue
Reported by GetHuman829721
Jun 28th, 2018 - 10 mons ago
I have an issue with Amazon too
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Name on the account
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Timeline
GetHuman829721 started working on this issue
Jun 28th, 2018 4:24pm