I bought an amazon fire * tablet on **st may **** using my cousin's amazon account. I r...

GetHuman-arvinash's customer service issue with Amazon from June 2018

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The issue in GetHuman-arvinash's own words
I bought an amazon fire * tablet on **st may **** using my cousin's amazon account. I received it at **** bennington chase drive orlando florida on saturday *st june. However i am unable to set up my own account. I tried factory resetting the tablet but it does not allow me to even access settings since it requires the password for my cousin's account. What can I do to switch her account out of the device?
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Customer service issue
Reported by GetHuman-arvinash
Jun 11th, 2018 - 9 mons ago
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Seen by 10 customers so far
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GetHuman-arvinash started working on this issue
Jun 11th, 2018 1:26am
GetHuman-arvinash indicated the issue is not fixed yet.
Jun 11th, 2018 2:29am