On the *th i placed orders with Amazon Order number ***-*******-******* and order...

GetHuman-coetzeev's customer service issue with Amazon from June 2018

Help with my Amazon issue
The issue in GetHuman-coetzeev's own words
On the *th i placed orders with Amazon Order number ***-*******-******* and order ***-*******-******* the amount ****.**THB and *****.**THB for my University books ,directly after my purchase transaction the amount of ****.**THB was deducted from my account ,but not the *****.**THB,Amazon requested verification on my bank and card details that was uploaded to their secure server yesterday ,because they blocked my account,i received a message via e-mail that my account was reinstated and my order are showing ,this morning the amount of ****.** was deducted from my account at **:**,ref:order ****-*******-*******,i contacted my bank cyber division ,no problem from my side ,i have send email replies to the messages received ,and only returned unaswered,on my account Amazon website ,i have no way to send messages or get help to resolve the issue ,i confirmed that the problem is not from my bank side but from Amazon ,i do not want to reorder and do payment again ,because the orders are showing on my account ,but i can get no reply or confirmation ,i require urgent assistance

GetHuman-coetzeev did not yet indicate what Amazon should do to make this right.

How GetHuman-coetzeev fixed the problem
Yes ,i resolved my problem with my order ,contacted Amazon directly in Washington,and talked directly to the order payment department ,everything i ordered ,i received confirmation of shipping dates with confirmation ,if anyone experience the same problems ,or with payments that was deducted wrong ,please phone this number for inquiries -** **** *** ****
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Customer service issue
Reported by GetHuman-coetzeev
Jun 6th, 2018 - 5 years ago
GetHuman-coetzeev shared how to fix
Seen by 137 customers so far
Similar issue to 332 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman-coetzeev started working on this issue
Jun 6th, 2018 8:04am
GetHuman-coetzeev confirmed the issue is fixed. Hooray!
Jun 10th, 2018 7:43am