Amazon informed me that Urban Inspirations had authorised a return. This email continue...

GetHuman-jpsue's Order Issue with Amazon from April 2018

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The issue in GetHuman-jpsue's own words
Make a return ... Amazon informed me that Urban Inspirations had authorised a return. This email continued return shipping labels.
I went to post the return but found it will cost me $** to return a $** item. Meanwhile Urban Inspirations has since contacted me with this message:” Hi J.P., We would like to inform you that we already applied and issued a refund to your account. You will receive a notification from Amazon regarding this shortly. We really appreciate your patience and understanding until this has been resolved. Regards, Rollan Urban Inspirations”. But we see no refund to our amazon account. I’m confused.
Talking to a human being to figure out this tangle of confusion about the status of the return which right now has confliction directions from a. amazon. b myself the customer and c. The seller who is a Urban Inspirations. My number is **********. JP
I have an issue with Amazon too
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Order Issue
Reported by GetHuman-jpsue
Apr 25th, 2018 - a yr ago
I have an issue with Amazon too
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Seen by 17 customers so far
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Timeline
GetHuman-jpsue started working on this issue
Apr 25th, 2018 5:51pm
GetHuman-jpsue confirmed the issue is fixed. Hooray!
Apr 25th, 2018 9:39pm