Amazon informed me that Urban Inspirations had authorised a return. This email continue...

GetHuman-jpsue's Order Issue with Amazon from April 2018

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The issue in GetHuman-jpsue's own words
Make a return ... Amazon informed me that Urban Inspirations had authorised a return. This email continued return shipping labels.
I went to post the return but found it will cost me $** to return a $** item. Meanwhile Urban Inspirations has since contacted me with this message:” Hi J.P., We would like to inform you that we already applied and issued a refund to your account. You will receive a notification from Amazon regarding this shortly. We really appreciate your patience and understanding until this has been resolved. Regards, Rollan Urban Inspirations”. But we see no refund to our amazon account. I’m confused.
Talking to a human being to figure out this tangle of confusion about the status of the return which right now has confliction directions from a. amazon. b myself the customer and c. The seller who is a Urban Inspirations. My number is **********. JP
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Order Issue
Reported by GetHuman-jpsue
Apr 25th, 2018 - 5 years ago
Fixed
Seen by 20 customers so far
Similar issue to 10000 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-jpsue started working on this issue
Apr 25th, 2018 5:51pm
GetHuman-jpsue confirmed the issue is fixed. Hooray!
Apr 25th, 2018 9:39pm