Common Problem Categories
As reported by Amazon customers to GetHuman in the last 60 days
Technical and Service Support: 1,694 inquiries
Order Issue: 263 inquiries
Cancel or Change Account: 632 inquiries
Account Issue: 1,357 inquiries
Billing Issue: 1,190 inquiries
If you're here looking up Amazon customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Amazon also goes by or is associated with the names Amazon.com, Inc., Amazon Prime, Prime, Amazon Seller. They are considered to be part of the following sectors and industries: internet, Information Technology, Software & Services, Internet Software & Services. Amazon is associated with terms like online shopping, cloud computing, digital distribution, amazon.com, appstore, aws, the book depository, comixology, game studios, video, instant video uk, instant video german, audible, kindle, fire, lab126, studios, twitch.tv, woot, echo, shopbop, amazon books, amzn, e-commerce & marketplaces, internet, technology, marketplace, e-commerce, b2c by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Target, Walmart, Sears, Apple. They employ 341,400 people according to customers in the know.