I ordered a tv on nov **rd using my Best Buy credit card. I scheduled the delivery date...

GetHuman1685382's customer service issue with Best Buy from December 2018

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The issue in GetHuman1685382's own words
I ordered a tv on nov **rd using my Best Buy credit card. I scheduled the delivery date for nov **th which was the day I came home from work. They told me the tv wasn’t ready so I ended up going to my local Best Buy nov **th and buying the same tv using my Best Buy credit card. I was informed that I couldn’t cancel my previous order and that I would have to return the previous tv once it was delivered. I’ve never recieved or heard any news of that tv yet.
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Best Buy

Customer service issue
Reported by GetHuman1685382
Dec 4th, 2018 - a mon ago
I have an issue with Best Buy too
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Seen by 3 customers so far
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Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman1685382 started working on this issue
Dec 4th, 2018 3:54am