What Should I Do When Best Buy Delivery by Usps Is Missing?

You've ordered an item from Best Buy and expect it from USPS. You've even received confirmation that the order has been delivered, but when you check outside your home, it isn't there. What should you do when your USPS Best Buy delivery is missing? You can find out more about delivery and delivery protection by calling Best Buy customer support, and below are steps to take when your delivery is missing.

When Your USPS Best Buy Delivery Isn't Found

There are a number of steps you can take when your delivery goes missing to locate the item, as outlined below.

First Steps

Before you do anything else, you will want to check thoroughly around your home or neighborhood for the missing delivery. Do the following:

1. Check different areas outside your home to see if the package was left at another door, or a location out of sight of the main road. Look around hedges or other areas the delivery driver could have placed the item so it wasn't visible to casual observers.
2. Recheck your email to confirm the delivery. Make sure you received a notification of the drop-off and not merely a shipping notification.
3. Ask other household members if one of them picked up the package and brought it inside.
4. Speak to your neighbors to see if someone took your package inside for safekeeping until you returned home.
5. If you have cameras outside your home, check the footage to see if someone took your package from your property.

Contacting Best Buy

You can contact Best Buy via online chat or by calling Best Buy customer service to report the missing items. When calling or using chat, provide the following information:

1. Your first and last name
2. Delivery address for your order
3. Order number and tracking number from USPS
4. Date you received the delivery confirmation
5. Contents of order
6. Payment method used
7. Any additional information that may assist in locating the delivery

Reaching Out to USPS

You can also reach out to USPS for help in finding your order by doing the following:

1. Go to the USPS website.
2. Move the cursor over "Help" and select "Missing Mail."
3. Click "Start Your Form" and complete the online prompts.
4. Submit the tracking form.
5. Monitor your email for updates from USPS.

Filing a Police Report

If you have been unsuccessful in locating the missing delivery or noticed someone stealing the package on camera footage from your home, you can file a police report. Provide the officers with as much detail as possible such as the date and time the items when missing, a description of the alleged offender (or name if it is someone you know), the camera footage and details about what the package contained. A police report is often needed for banks or credit card companies to refund money or for insurance claims.

When your Best Buy USPS delivery goes missing, it can be frustrating, but by following the steps above, you may be able to recover your items or your money. For more information or assistance, call Best Buy customer support.