How to Report an Issue with Best Buy Delivery?
Best Buy offers home delivery for most orders. If there's a problem with your delivery, you can report the issue directly to Best Buy. You can also contact the company's shipping partners if Best Buy is unable to assist you. Before you contact a support agent, gather our order and tracking numbers from the order confirmation email sent by Best Buy. Also be ready to provide a quick description of the delivery issue.
Best Buy offers convenient home delivery for most orders. If something goes wrong, you can report the problem directly to Best Buy. You can also contact the company's shipping partners if the Best Buy team isn't able to help. Here's how to get started.
Contact Best Buy Directly to Report a Delivery Issue
Best Buy has several contact options. Choose the best option for you to start the reporting process. Before you contact an agent, gather important information like your order number, the delivery tracking number and a quick description of the issue. Your order and tracking numbers are available in the order confirmation email sent by Best Buy.
Contact Best Buy by Phone
One of the easiest ways to contact Best Buy is to call the customer service team. Support agents are available 24/7 for fast assistance.
Contact Best Buy via Live Chat
If you don't want to call Best Buy, you can also contact support via live chat in a few easy steps:
- Go to the Best Buy website
- Go to the bottom of the home page
- Select "Contact Us" under the "Support & Services" menu
- On the contact page, click on "Orders & Purchases"
- Choose "Chat Now" from the support options menu
- Enter your name and contact info to be connected with a support agent
Contact Best Buy In-Person
If you prefer in-person assistance, Best Buy has over 1,000 locations throughout the United States. Here's how to find your local store:
- Go to the Best Buy website
- Go to the bottom of the home page
- Select "Contact Us" under the "Support & Services" menu
- On the contact page, click on "Orders & Purchases"
- Choose "Find a Store" from the support options menu
- On the store locator page, enter your city, state or ZIP code to visit your nearest Best Buy location
Contact Best Buy's Shipping Partners
A Best Buy representative may not be able to solve your delivery issue. In that case, you can contact the shipping partner responsible for the delivery. Check your order confirmation email to identify the relevant partner, then contact them using the links below:
Best Buy may use other shipping partners depending on your location. You can call Best Buy if you need help contacting the relevant shipping partner.
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