In a nutshell: Best Buy aims to deliver items on time, and you can track the status of your order. Shipping depends on the size of your item and your location, and Best Buy can also ship to PO boxes. If you miss the delivery of a large item, Best Buy will provide you with a delivery notice with information on where to pick up the order. But what happens when you miss an item on your delivery? Please read this guide for the steps on how to go about it, and don't forget to take photos of the items you received.
Best Buy aims to deliver items on time, and you can track the status of your order. Shipping depends on the size of your item and your location, and Best Buy can also ship to PO boxes. If you miss the delivery of a large item, Best Buy will provide you with a delivery notice with information on where to pick up the order. But what happens when you miss an item on your delivery? Please read this guide for the steps on how to go about it, and don't forget to take photos of the items you received.
Use this Best Buy locator to find a store near you.
This is the link: https://www.bestbuy.com/site/store-locator
Just enter your city, state, or zip code. Enter the right category to see a list of stores near you.
Visit the store if you're missing an item or if some of the items in the delivery are defective. Best Buy staff should be able to provide you the missing items or replace the defective order.
Visit this page: https://www.bestbuy.com/contact-us
Select Orders and Purchases to see the list of options.
Just type in your message and describe your issue. You'll be able to speak to a live representative who can help you with the missing items. You may need to provide the representative with the order number and photos of the items you received.
Another option is to call Best Buy directly. Just tap on More ways to contact us on the Contact Page to see Best Buy's phone number. Best Buy has a 1-800 number you can use to get personalized support. For missing items, Best Buy may ask you to pick up the orders from the nearest Best Buy store or ship them to your location. If you still have other issues with your Best Buy delivery, please get in touch with Customer Support today.
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