Best Buy Customer Service

Contact Best Buy & solve common issues

Use Best Buy's Phone Number

Best Buy's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Best Buy. Below you will also find the phone and non-phone-based contact information we've gathered. Or ask a new question and get an answer fast.

Contacting Best Buy customer support

Below you can compare and contrast the 6 ways to contact Best Buy by looking at which ones are the fastest and which ones other customers recommend the most for solving Best Buy customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Best Buy across the following channels: Phone, Facebook, Web, Twitter, Chat.

Phone number / contactWaitVotes
Customer Service
3 mins370
Customer Service
38 mins337
Corporate Offices
38 mins376
Online Help at
Customer Service
< 38 hrs238
Customer Service
2 mins364
Live Chat at
Technical Support
9 mins465

Best Buy: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Best Buy.
There's more!
Click below to show 28 more questions, answers, and complete guides to common Best Buy customer support problems.

Recent reasons customers contacted Best Buy:

Keep getting disconnected after long wait time. Very frustrating
We have a case file with geek squad and need to speak to a human being to provide information
Need screen replaced on phone
Purchased gas range (order- *************)*Delivery service scratched our newly refinis...
Ordered a phone … he said it would be delivered today… don’t have any order or tracking info?
The shipping was delayed than expected, so I want to cancel this order. It is really im...
I have an item that was supposed to arrive on Thursday **th, and it was delayed twice...
Need to talk to real tech person, Waited over ** minutes first try. Am on second long w...
Me estan cobrando una membres*a que no autoric*! Hace * a*os compr* fisicamente una com...
Geek Squad could not fix the issue with my Outlook app connecting with Gmail to retriev...
I bought a computer for my daughter at the Long Beach, CA location on Saturday, August...
I want a Best Buy Letter emailed or sent to me that shows confirmation of my account ba...
More customer issues

Help me with my issue

Does GetHuman work with Best Buy?

GetHuman does not work with Best Buy's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Best Buy at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Best Buy's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Best Buy at a Glance

Best Buy has 1 chat option
Best Buy has no customer email
Best Buy has 1 help forum
Best Buy has 1 twitter handle
Best Buy has 1 facebook page
Contact information overview

Answered on this page:

Is It Possible to Merge Two Best Buy Accounts?
How Do I Track My Best Buy Return?
Can I cancel my order after it has been placed?
Does Best Buy Pay for Shipping on Returns or Exchanges?
How Do I Make a Purchase with Best Buy?
What Should I Do When Best Buy Delivery by Usps Is Missing?
How Do I Return an Item to Best Buy from Their Cyber Monday Sale?
Solutions to common issues

Contacting Other Companies

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