Can I return an item without a receipt?
Best Buy's return policy states that returns or exchanges require a valid proof of purchase, such as a receipt or gift receipt. However, if you are unable to provide the original receipt, alternatives may be available. In case of a missing receipt, Best Buy may attempt to locate the purchase using your credit card, debit card, or check number. It is recommended to bring a valid photo ID with you when attempting a return without a receipt. Keep in mind that returns without a receipt are subject to the discretion of the store manager and are often processed as store credit or exchanges at the current selling price. For more details, it is advisable to contact your local Best Buy store or customer service.
Answered Nov 1, 2023
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