Best Buy features a wide range of electronic merchandise and home appliances. If you've received a Best Buy gift card, you'll want to ensure you understand what happens if you don't claim it or if it's damaged. Best Buy gift cards do not expire. Fortunately, no other fees are associated with using Best Buy gift cards for your purchases. However, the gift cards can't be returned for cash nor can you use them to buy other gift cards. Since gift cards don't expire, any unused or unclaimed gift cards will remain on your account until you're ready to use them for your purchases.
For stolen gift cards, you can get the remaining balance as long as you can present a valid proof of purchase. If your gift card is damaged, Best Buy may be able to replace that with another gift card.
If the Best Buy gift card you sent to the recipient isn't received, ensure the email address you provided is correct. Best Buy won't be responsible for gift cards that weren't received due to an incorrect email address. If you provided the correct email and the gift card still isn't received, please ask the recipient to check their spam folder or if a firewall has blocked the email. Still having issues? Please contact Best Buy Customer Support.
You can purchase a physical Best Buy gift card, digital gift cards and corporate gift cards. Physical cards are snail mailed to the recipient while digital gift cards are sent to the recipient's email address. If you own a small or large organization, you may be able to get bulk discounts for Best Buy gift cards.
You can check your gift card balance by providing your gift card number and pin. You can also check your balance in-store or by calling Customer Service.
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