If I Don't Claim a Best Buy Gift Card, What Happens?

Best Buy gift cards don't expire which means you can still use any unclaimed or unredeemed gift cards. However, you won't be able to redeem the gift card for cash or use it to purchase another gift card. For stolen cards, present valid proof of purchase to get the remaining balance of your gift card. Damaged cards may be replaced by Best Buy.

Christian Allen is the editor / author responsible for this content.
Jul 13, 2023

Best Buy features a wide range of electronic merchandise and home appliances. If you've received a Best Buy gift card, you'll want to ensure you understand what happens if you don't claim it or if it's damaged. Best Buy gift cards do not expire. Fortunately, no other fees are associated with using Best Buy gift cards for your purchases. However, the gift cards can't be returned for cash nor can you use them to buy other gift cards. Since gift cards don't expire, any unused or unclaimed gift cards will remain on your account until you're ready to use them for your purchases.

What Happens When Gift Card is Damaged or Stolen

For stolen gift cards, you can get the remaining balance as long as you can present a valid proof of purchase. If your gift card is damaged, Best Buy may be able to replace that with another gift card.

If the Best Buy gift card you sent to the recipient isn't received, ensure the email address you provided is correct. Best Buy won't be responsible for gift cards that weren't received due to an incorrect email address. If you provided the correct email and the gift card still isn't received, please ask the recipient to check their spam folder or if a firewall has blocked the email. Still having issues? Please contact Best Buy Customer Support.

Types of Best Buy Gift Cards Available

You can purchase a physical Best Buy gift card, digital gift cards and corporate gift cards. Physical cards are snail mailed to the recipient while digital gift cards are sent to the recipient's email address. If you own a small or large organization, you may be able to get bulk discounts for Best Buy gift cards.

You can check your gift card balance by providing your gift card number and pin. You can also check your balance in-store or by calling Customer Service.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
If I Don't Claim a Best Buy Gift Card, What Happens?

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with an expert

Why does GetHuman Write How-to Guides for Best Buy Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Best Buy in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our If I Don't Claim a Best Buy Gift Card, What Happens? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Best Buy

Asked a year ago
Updated a year ago
Viewed 346,449 times
Best Buy
Unclaimed Best Buy Gift Cards
Best Buy Gift Cards

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $5 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!