How do I get Geek Squad support from Best Buy?

Geek Squad is a terrific service given by Best Buy that can help you with your tech support problems, setting up devices as well as in home delivery. If you want to get their help, here's how you can do so.

Christian Allen is the editor / author responsible for this content.
Jul 23, 2019

Technology is amazing but it is not perfect. Geek Squad tech support helps you deal with common problems. Such as a desktop that is too slow or a laptop that has been hit by malware. With Geek Squad, you do not have to spend your money every time you need help. If you have a Geek Squad Tech Support membership, it is as good as having a private unlimited IT department.

Geek Squad Support may help you with plenty of issues including; virus removals, connecting a device to your network, general connection issues, and any other problems. You can receive support by contacting Geek Squad and speaking with an agent. Members of Tech Support can get up to 90 minutes of in-home support. You may ask for help with your Geek Squad problems whenever you wish.

The Highlights of Geek Squad Tech Support Membership

1. You can enjoy unlimited virus removals

2. New computer setup and tablet/e-reader setup

3. Members enjoy unlimited computer tune-ups

4. You can enjoy connecting your device to an existing network. You get one streaming media player, gaming console, or any other of your devices.

5. You can enjoy 24/7 support from top Geek Squad agents. You can enjoy unlimited access to phone, online, and in-store services offered by award-winning Geek Squad agents. You can enjoy in-house support at affordable prices.

6. Reliable device setup

7. Email set-up and troubleshooting solutions

8. Software troubleshooting

9. Premium Internet security software at no additional costs. The service allows you to block spyware and viruses.

10. Printer setup and troubleshooting

11. Installation of hardware/software and operating systems. You can have three applications installed and configured on one computer.

12. Access to thousands of online training videos

13. In-house discount on all Geek Squad services

Tech Support is different from Geek Squad Protection. Tech Support gives you unlimited access to technical support while Geek Squad Protection is a simple hardware repair and replacement plan.

You can receive support on your devices including PCs, tablets, iPads, and Macs. It does not matter where you bought your device. Do not hesitate to seek support regardless of problems such as spyware and virus removal, software installation, and troubleshooting of common computer problems.

Geek Squad Protection helps you keep your device when your manufacturer's warranty can no longer cover you. Manufacturer warranties can only cover you for a short while. Geek Squad has a protection plan that covers you for up to five years.

There are more than 20, 000 Geek Squad agents and they are always willing to help you. You may get help at home, online, or on the phone. If you can, visit the nearest Best Buy store for help. The service centers have the experience and knowledge to deal with all kinds of products regardless of where you bought them.

If you are unable to get the support you need, you may need to reach out to the support team. If you wish to speak with an agent, you should contact them by phone. You will be connected with an agent who will help you deal with the problem fast. Live Chat is another great option to connect with a representative. If you seek support through email, you can expect to get a reply in less than 48 hours.

The help desk is another great option to seek help especially if you would like to interact with other users. You may also get support through their social media sites. Consider seeking support through their Facebook and Twitter. The average wait time when seeking support from Best Buy is 24 hours.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How do I get Geek Squad support from Best Buy?

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