In a nutshell: Did you know that Best Buy allows you to authorize someone else to pick up your order? If you're unable to pick it up, you can add another person to do so on your behalf. The authorized pickup person must present a valid government-issued photo ID when collecting the order. If you've already placed an order and need to add or change an authorized pickup person, you can update the information by going to your order details or contact Best Buy for assistance. If you're ready to authorize someone to pick up your order, continue reading for step-by-step instructions.
Did you know that Best Buy allows you to authorize someone else to pick up your order? If you're unable to pick it up, you can add another person to do so on your behalf. The authorized pickup person must present a valid government-issued photo ID when collecting the order. If you've already placed an order and need to add or change an authorized pickup person, you can update the information by going to your order details or contact Best Buy for assistance. If you're ready to authorize someone to pick up your order, continue reading for step-by-step instructions.
If the item you're interested in offers a Store Pickup option, you'll be able to pick it up at the store specified on the product page. Before adding the item to your cart though, take time to review the product description, specifications, or features (if applicable). Once you're ready to buy, click Add to Cart.
You can click on the store name to view additional details, including store hours, contact information, and directions. This can help you confirm the location and plan your pickup before completing your order.
Depending on the item you're purchasing, Best Buy may offer additional products, protection plans, or other optional add-ons during checkout. If you're not interested in any of these extras, simply select Go to Cart to continue with your purchase.
During checkout, you'll have the option to designate another person to pick up the order on your behalf. Simply provide the required information before completing your order. Once you have added their names, they'll be able to collect the item once ready for pickup.
Do you have a Best Buy account? Enter your email address and click Continue. You can also buy items from Best Buy as a guest. Just click Continue as Guest if you don't have a Best Buy account.
Keep in mind that only you or the individual you designate as the pickup person will be allowed to collect the order. When picking up the item, the authorized person must present a valid government-issued photo ID and the order number for verification. They may receive an email as soon as the item is ready for pickup.
Enter the person's first name, last name, phone number, and email address, then click Apply. Be sure to enter the individual's name exactly as it appears on their valid photo ID, as this information will be used to verify their identity when they pick up the order.
Once your order is ready for pickup, the authorized person can visit the store to collect the item. Best Buy holds pickup orders for about five days, so ensure they collect the item within this timeframe. If you're purchasing a gift for someone in another city or state, you can also arrange store pickup for them. Simply add their information as the authorized pickup person during checkout, and they can collect the item once it's ready. Do you still have questions about authorizing someone to pick up your Best Buy order? Contact Best Buy Customer Support for further assistance.

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