Costco Customer Service

Contact Costco & solve common issues

Use Costco's Phone Number

Costco's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Costco. Below you will also find the phone and non-phone-based contact information we've gathered.

Costco: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Costco.
There's more!
Click below to show 27 more questions, answers, and complete guides to common Costco customer support problems.

Contacting Costco customer support

Below you can compare and contrast the 8 ways to contact Costco by looking at which ones are the fastest and which ones other customers recommend the most for solving Costco customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Costco across the following channels: Phone, Facebook, Email, Web, Chat.

Phone number / contactWaitVotes
800-774-2678
Customer Service
5 mins74
800-955-2292
Costco.com Customer Service
11 mins185
800-220-6000
Executive Reward Program
16 mins361
facebook.com/Costco
Customer Service
18 mins427
costcocare@costco.com
Customer Service
< 38 hrs230
Online Help at customerservice.costco.com
Customer Service
< 2 hrs151
Live Chat at customerservice.costco.com
Customer Service
12 mins110
Online Help at customerservice.costco.com
Customer Service
< 12 hrs237

Recent reasons customers contacted Costco:

I'm trying to make an order on Shutterfly but they say my Costco membership is expired...
This evening my son and I went to the Costco in Katy, Tx to puck yp a few things. At th...
Order placed on ********* for six Oral b replacement heads. Received today five (*) ind...
I ordered * large dog Seresto collars on ***. Only * arrived, but I was also only charg...
I ordered tires online. My bank account is showing that the purchase was refunded, but...
I need to change the sign in email address on my account. I can't do it online because...
I went with a friend to Costco and got some things and need to do a return. The friend...
I need to know if is posible change the oil to my car , thanks
I want to cancel my membership
I bought over $*** proctor & Gamble products during promotion, and was supposed to get...
I want to cancel my membership. My membership number is ************.
Cancel my costco membership
Whirlpool dishwasher not working after less than * years. My wife has made a service ap...
Can't update expiration date on credit card

Help me with my issue

Does GetHuman work with Costco?

GetHuman does not work with Costco's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Costco at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Costco's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Costco at a Glance

Costco has 1 chat option
Costco has 1 customer email
Costco has 2 help forums
Costco has no twitter handle
Costco has 1 facebook page
Contact information overview

Answered on this page:

How Do I Return Something I Bought from Costco's Cyber Monday Sale?
How Do I Transfer an Costco Gift Card to Another Account?
Does Costco offer a warranty on their products?
How Do I Track My Costco Return?
How Do I Check the Balance on My Costco Gift Card?
What Should I Do When Costco Delivery by Usps Is Missing?
How Do I Request a Refund to a Gift Card from Costco?
Solutions to common issues

Contacting Other Companies

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