How Do I Unlock My Costco Account?

The first step in unlocking your Costco account is to visit the Costco website. Then enter your email address and zip code in the appropriate fields. Next, enter your information in the appropriate fields. This includes your name, date of birth, address, and phone number. Click Continue to verify your identity. Enter your new password twice to confirm it is correct. Click Finish at the end to complete the process.

Jeff Whelpley is the editor / author responsible for this content.
Jul 13, 2023

Costco's memberships come with a lot of perks designed to save you money and make shopping at the warehouse store easier. However, if you're locked out of your account for some reason and can't access the store or your online account, you may start to feel like you're missing out.

Getting locked out of your Costco account can be frustrating, whether it's because you've forgotten the password or other issues. Here are the steps to help you unlock your Costco account.

1. Visit the Costco Account

When you visit the Costco login page, the first steps towards unlocking your account are to go to the Forgot Password link and click on it. A new page will open where you'll be prompted to enter your email address.

2 Enter Your Email Address or Username

To begin the process, it'll prompt you to enter your email address or username. Type in the information you used to create your account and select Continue.

3. Verify Your Identity

Costco may ask for additional proof of your identity, such as security questions or a verification code sent to you by email or text message.

4. Enter the Verification Code

If you decide to receive a verification code, Costco will send it to the email or phone number associated with your account. Once you get this code, type it in and click Continue.

5. Create a New Password

Choosing a password is easy. Just make sure it's not an obvious word or phrase that can be remembered easily and includes numbers, symbols, and upper and lowercase letters. Creating a strong password helps protect your account from unauthorized access and ensures that your account information is secure.

6. Log In With Your New Password

After you create a new password for your Costco account, use this information to log in.

7. Contact Customer Service if You Still Have Issues

If you continue to experience difficulties in accessing your Costco account, contact its customer service department. It can help with any issues you're having — or direct your complaint to the right support team.

8. Take Steps to Prevent Future Issues

To avoid future problems with your Costco account, keep your password safe and change it regularly. You can also enable two-factor authentication for extra security.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Unlock My Costco Account?

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