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Can I return an opened or used product to Costco?

Asked 2 years ago
Costco is well-known for its generous return policy, which typically allows members to return most items within a reasonable time frame, even if they have been opened or used. This policy reflects the company's commitment to customer satisfaction. However, it is worth noting that there are some exceptions to this rule. For instance, electronic items generally must be returned within 90 days of purchase in order to qualify for a refund. When returning an opened product, it is advisable for members to bring the item, along with any original packaging and proof of purchase, if available. While most returns are processed without issues, the staff at Costco may ask a few questions regarding the reason for the return in order to improve their services. For more specific inquiries about the return policy or to ensure that the item you wish to return is eligible, it is always a good idea to check the current Customer Service page on the Costco website for the most up-to-date information.
Answered Jun 15th 2025

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