How Do I Return an Item to Costco from Their Black Friday Sale?
If you bought an item physically as a Costco member in the store, you could make a return to the store on the customer care desk. Supposing you purchased an item online during the Costco Black Friday sale, you can return the item to the warehouse or send it through the mail. Furthermore, you don't have to worry about incurring extra payments to cover the return items' shipping costs. Plus, you also get a refund on the shipping costs on expenses when you made the order.
You are excited after purchasing your favorite color of sneakers from Costco in the Black Friday sale. However, upon getting home, you realize they are smaller and quite hurting to your middle toe. Here's the good news for you, making a return to Costco after a Black Friday sale is a walk in the park. Plus, you get a full refund on the item.
Several reasons are acceptable in making a Costco Black Friday sale return. These may include receiving a wrong item, different from your order, and even if the product does not suit your liking and satisfaction. Additionally, if the product was in bad physical condition upon receipt, you can make a return.
If you also made a product purchase by mistake, a return is acceptable. Sometimes, you may no longer need a product, and you can return the item as long as it is in top condition. In some scenarios, mistakes do happen, and you might receive duplicates on the same product order. In such instances, a return for a full refund is allowed.
How to Make a Costco Black Friday Sale Return
- Present yourself to the store at the Costco returns counter. Ensure the items are in an excellent physical condition—for instance, no visible breakage or tearing. You must also have the proper receipt for the purchase and warranty certificate if necessary.
- Alternatively, make the return online by following the steps below:
- Open your browser on your desktop or mobile device.
- Search for the Costco website.
- On the homepage tab, you will see the option to sign in or register. As a Costco member, log in using your credentials.
- Click on the orders and returns option.
- Select the option to return items. Make sure you select on the option next to the goods that you wish to return to Costco.
- You will receive a return label through which you can use for mailing the item.
What You Should Have in Mind
When making a return that didn't match your expectations after a Costco Black Friday sale, be keen to ensure that you submit it within ninety days if it is an electronic device. The electronics can include fridges, dishwashers, desktops, cameras, and even mobile phones. Another essential paperwork to have is the warranty contract.
Additionally, if it is a diamond accessory over one carat, the store official must authenticate it's real value if you have stayed longer with it by two days. You should also present with you the legitimate documentation from the time of purchase.
After that, you will get a credit memo on the accessory while awaiting product valuation from the gemologists. However, if you attempt to make an unreasonable return, you risk losing your Costco membership.
What You Can't Return
Moreover, any attempts to return cigarettes or alcohol after a Black Friday sale is not guaranteed as it may go against the law.
If you have trouble making a return on the merchandise you didn't like, you can contact Costco customer care for help.
Further questions?
Solutions to similar problems
Why does GetHuman Write How-to Guides for Costco Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Costco in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return an Item to Costco from Their Black Friday Sale? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.