How Do I Check the Status of My Costco Refund?

Costco members who want to check the status of a refund have options. The time frame for the refund process may vary based upon the product. However, most customers can expect a refund within a week. Fortunately, there are several ways that customers can check their Costco refund.

Call Costco Customer Service

The easiest way to check the status of a Costco refund is to call customer service. A customer service representative can give you information regarding your refund and let you know when you can expect to receive it. If there are any issues with your refund, a customer service representative will inform you of these issues and discuss your options with you.

Visit Costco.com

Customers who want to check the status of a refund can also log in to their Costco account using your email and password. Select my account or "order status." Both options will give you the status of your refund. If your order says order received, it's still being processed. Visiting the Costco website is an option you can use if you don't want to call customer service.

Understand the Refund Policy

Gaining understanding of the refund policy may also help you to gauge when you can expect to receive a refund and if you can expect to receive a refund. Costco's refund policy varies based on the item that you're returning. You may still be able to receive a refund without a receipt and you may be able to return alcohol and cigarettes. However, the laws associated with the return of alcohol and cigarettes vary form state to state. You will need to call customer service to become familiar with the return policy associated with alcohol and cigarettes. Costco will refund most electronic purchases as long as they take place within ninety days of purchase. Costco has a refund process that customers must follow if they are returning a diamond that is one carat or larger. All returns must be accompanied by the original paperwork form the purchase and must be processed through Costco's fulfilment center. The full process for a refund can take up to five days.