Current Wait: 25 mins (16m avg)
Hours: Mon-Fri 8am-midnight EST; best time to call: 8:30am
Get to a live person fastest: Press 0 at each prompt, ignoring messages OR Say "Customer service" twice, the automated system will ask you to pick from the list of options, repeat "Customer service" twice again.
Call internationally for free: Use their 800-782-7892 number, or call the number above while abroad for free with our GetHuman Phone™.
Report your UPS issue: GetHuman walks you through to resolution with our best tools, fastest contacts, reminders, follow-up and more!