UPS Billing Phone Number

Hold time now: 16 mins (avg 10)
Best time to call: 1pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: UPS Billing Support - Press 0 at each prompt
This is not the most popular UPS phone number (it's ranked #3). Most customers call 800-742-5877 for support: Click here for best option

Other customers got on the phone recently because:

My package is not delivered and being sent to UPS access point near me I want to know i...
Driver doesn't knock on my door drops a notice and leaves
I believe our warehouse is lying to us about when UPS picked up packages. They said UPS...
shipping delayed notice with no reason
I have a package that was delivered by UPS in a damaged condition. Per the sender, QVC...
Hello I need to change my delivery
A package that was dropped off at *:** am yesterday did not get sent out on time. Track...
track package its giving wrong details
Only one of two packages delivered
Didn’t get my package since , am supposed to have received my package since **th of thi...
My tracking number is: *ZW***E************It says it was delivered this morning at...
I have a delivery from UPS that was supposed to be delivered by now but I haven't recei...
I got a driver turning around in my driveway and this unacceptable.

Help me with my issue

UPS Billing Phone Number 800-811-1648 - Info & Statistics

Phone number to dial800-811-1648
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingBilling
Call center hours24 hours, 7 days
Best time to dial1pm
Navigate phone maze to a humanUPS Billing Support - Press 0 at each prompt
Average wait10
Current wait16
Rank (among phone numbers)3
Rank (overall)4
Alternate methodsphone or chat or facebook or email or web or twitter
Quality of communication87%
Quality of help52%
Customer votes3,201
Best phone number800-742-5877
Information last updatedTue May 30 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

UPS's 800-811-1648 Billing Number

This UPS phone number is ranked #3 out of 5 because 157,950 UPS customers tried our tools and information and gave us feedback after they called. The reason customers call 800-811-1648 is to reach the UPS Billing department for problems like Lost Package, Track a Package, Change Delivery Address, Missing Delivery, Delivery Issue. As far as we can tell, UPS has call center locations in Michigan and you can call during their open hours 24 hours, 7 days. UPS has 5 phone numbers and 15 different ways to get customer help. We've compiled information about 800-811-1648 and ways to call or contact UPS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling UPS

Calling UPS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from UPS Billing can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with UPS's Billing department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting UPS in General

While 800-811-1648 is UPS's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-742-5877 is their best customer phone number overall, and we have put together a comparison of their 15 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach UPS help by calling them, is that other customers give their customer support at this number a 87% score for their communication skills and a 52% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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