UPS Billing Phone Number

Hold time now: 9 mins (avg 7)
Best time to call: 2pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: UPS Billing Support - Press 0 at each prompt
UPS's #1 Phone Number

Other customers got on the phone recently because:

I am tracking my package and it says in transit to be delivered **** end of day. But it...
The package contains a Handcrafted personalised Chess Set from the ChessPlayer Store in...
the ups guy knocked on my door so hard he knocked magnets (stuck on door)all the way in...
Dear Sir or Madam:*I recently placed an order with Liberty Puzzles – Order *******.**Th...
I shipped my computer from the USA to Canada, and the computer was broken.
Received below tracking from paypal. was apparently delivered on ** Dec ****. The onlin...
Correct the issue by delivering to the shipping address on the package.
Need a pickup and have some questions.
Tracking a package that was supposed to be delivered * times already - *Z**Y**E**********
Need a call tag re issued and package picked up
Ordered product on********. Ship notice on ********. Arrived Fayetteville, NC on...
leaving packages out in the rain with no plastic bag cover. I want to know why. UPS jus...
Want to pick up package at ups customer center. Do not have time to wait on package del...
Shipping to a UPS location
Help me with my issue

UPS Billing Phone Number 800-811-1648 - Info & Statistics

Phone number to dial800-811-1648
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingBilling
Call center hours24 hours, 7 days
Best time to dial2pm
Navigate phone maze to a humanUPS Billing Support - Press 0 at each prompt
Average wait7
Current wait9
Rank (among phone numbers)3
Rank (overall)4
Alternate methodsphone or chat or facebook or email or web or twitter
Quality of communication79%
Quality of help84%
Customer votes3,193
Best phone number800-742-5877
Information last updatedWed Jan 15 2020 08:00:00 GMT+0000 (UTC)

UPS's 800-811-1648 Billing Number

This UPS phone number is ranked #3 out of 6 because 157,950 UPS customers tried our tools and information and gave us feedback after they called. The reason customers call 800-811-1648 is to reach the UPS Billing department for problems like Lost Package, Track a Package, Change Delivery Address, Missing Delivery, Delivery Issue. As far as we can tell, UPS has call center locations in Michigan and you can call during their open hours 24 hours, 7 days. UPS has 6 phone numbers and 12 different ways to get customer help. We've compiled information about 800-811-1648 and ways to call or contact UPS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling UPS

Calling UPS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from UPS Billing can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with UPS's Billing department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare UPS's phone numbers against each other.

Contacting UPS in General

While 800-811-1648 is UPS's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-742-5877 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach UPS help by calling them, is that other customers give their customer support at this number a 79% score for their communication skills and a 84% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact UPS.
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