UPS Online Shipping and Tracking Phone Number

877-289-6418
Hold time now: 22 mins (avg 20)
Best time to call: 8:15am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: For UPS Online Shipping and Tracking
UPS's #1 Phone Number

UPS Online Shipping and Tracking Phone Number 877-289-6418 - Info & Statistics

Phone number to dial877-289-6418
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingOnline Shipping and Tracking
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanFor UPS Online Shipping and Tracking
Average wait20
Current wait22
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or chat or facebook or email or web or twitter
Quality of communication55%
Quality of help52%
Customer votes7,917
Best phone number800-742-5877
Information last updatedTue Aug 14 2018 10:00:00 GMT+0000 (UTC)

UPS's 877-289-6418 Online Shipping and Tracking Number

This UPS phone number is ranked #2 out of 6 because 157,950 UPS customers tried our tools and information and gave us feedback after they called. The reason customers call 877-289-6418 is to reach the UPS Online Shipping and Tracking department for problems like Change delivery address, Make a shipment, Complaint, Lost package, Track a package. As far as we can tell, UPS has call center locations in Michigan and you can call during their open hours 24 hours, 7 days. UPS has 6 phone numbers and 12 different ways to get customer help. We've compiled information about 877-289-6418 and ways to call or contact UPS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling UPS

Calling UPS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from UPS Online Shipping and Tracking can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with UPS's Online Shipping and Tracking department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare UPS's phone numbers against each other.

Contacting UPS in General

While 877-289-6418 is UPS's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-742-5877 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach UPS help by calling them, is that other customers give their customer support at this number a 55% score for their communication skills and a 52% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact UPS.
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