UPS Online Shipping and Tracking Phone Number

877-289-6418
Hold time now: 21 mins (avg 20)
Best time to call: 8:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: For UPS Online Shipping and Tracking
This is not the most popular UPS phone number (it's ranked #2). Most customers call 800-742-5877 for support: Click here for best option

Other customers got on the phone recently because:

Can’t find my package, ca*Tracking **********
My package says it was delivered and it is nowhere to be found.
I paid for express shipping *-* days and it’s been * weeks and still no package
My package has been sitting in Harrisburg, pa since January *. I want to know why.
Package with * *ZW***R*********** is not updated at all and shows nothing currently in...
I have the wrong delivery address and I want to know what my options are.
Where is my package? It says arrived at UPS but has not moved in days.
I need to cancel a shipment the tracking * is *ZY*************** for myself Nancy La Ru...
My turbotax card was sent on the * I never received It where is it
I have not received a package I need to see where and what is going on with it
the driver was supposed to pick up a package at my residence by *:** the latest. have n...
The UPS phone tree is the absolute worst I have ever experienced. I had a package incor...
I paid for ups to deliver a package. They handed it to the post office. Ow its lost...
Package not showing up in ups my choice

Help me with my issue

UPS Online Shipping and Tracking Phone Number 877-289-6418 - Info & Statistics

Phone number to dial877-289-6418
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingOnline Shipping and Tracking
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanFor UPS Online Shipping and Tracking
Average wait20
Current wait21
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or chat or facebook or email or web or twitter
Quality of communication59%
Quality of help56%
Customer votes7,913
Best phone number800-742-5877
Information last updatedWed Jan 20 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

UPS's 877-289-6418 Online Shipping and Tracking Number

This UPS phone number is ranked #2 out of 6 because 157,950 UPS customers tried our tools and information and gave us feedback after they called. The reason customers call 877-289-6418 is to reach the UPS Online Shipping and Tracking department for problems like Lost Package, Track a Package, Change Delivery Address, Missing Delivery, Delivery Issue. As far as we can tell, UPS has call center locations in Michigan and you can call during their open hours 24 hours, 7 days. UPS has 6 phone numbers and 12 different ways to get customer help. We've compiled information about 877-289-6418 and ways to call or contact UPS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling UPS

Calling UPS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from UPS Online Shipping and Tracking can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with UPS's Online Shipping and Tracking department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting UPS in General

While 877-289-6418 is UPS's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-742-5877 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach UPS help by calling them, is that other customers give their customer support at this number a 59% score for their communication skills and a 56% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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