UPS Online Shipping and Tracking Phone Number

Hold time now: 23 mins (avg 20)
Best time to call: 8:15am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: For UPS Online Shipping and Tracking
This is not the most popular UPS phone number (it's ranked #2). Most customers call 800-742-5877 for support: Click here for best option

Other customers got on the phone recently because:

UPS driver picked up package but item stills not scanned.
I would like to cancel a shipment and have it sent back to return address.
I do not get my package yet
I am looking for reason why a large package with multiple items was received to a saddl...
I would like to know if it’s possible to pick up my package as it is of urgent matter...
Did not order a package, got an email saying a package is on the way
file a claim for lost package
In the past UPS would not deliver to my address. But recently they started a constructi...
I need to find out what happened to a claim that the shipper submitted.
Packages are stuck due to weather conditions
I need tracking number for **** oak knoll blvd delivery from edd
Refuse delivery of package.
I have a package that says final delivery was attempted. This isn't correct. * attemp...
Trying to receive my delay package which I should received on **** due to weather*Packa...

Help me with my issue

UPS Online Shipping and Tracking Phone Number 877-289-6418 - Info & Statistics

Phone number to dial877-289-6418
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingOnline Shipping and Tracking
Call center hours24 hours, 7 days
Best time to dial8:15am
Navigate phone maze to a humanFor UPS Online Shipping and Tracking
Average wait20
Current wait23
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or chat or facebook or email or web or twitter
Quality of communication56%
Quality of help53%
Customer votes7,915
Best phone number800-742-5877
Information last updatedFri Feb 03 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

UPS's 877-289-6418 Online Shipping and Tracking Number

This UPS phone number is ranked #2 out of 6 because 157,950 UPS customers tried our tools and information and gave us feedback after they called. The reason customers call 877-289-6418 is to reach the UPS Online Shipping and Tracking department for problems like Lost Package, Track a Package, Change Delivery Address, Missing Delivery, Delivery Issue. As far as we can tell, UPS has call center locations in Michigan and you can call during their open hours 24 hours, 7 days. UPS has 6 phone numbers and 12 different ways to get customer help. We've compiled information about 877-289-6418 and ways to call or contact UPS with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling UPS

Calling UPS at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from UPS Online Shipping and Tracking can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with UPS's Online Shipping and Tracking department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting UPS in General

While 877-289-6418 is UPS's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-742-5877 is their best customer phone number overall, and we have put together a comparison of their 12 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach UPS help by calling them, is that other customers give their customer support at this number a 56% score for their communication skills and a 53% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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