UPS Customer Service

Answers to Common Problems

Use UPS's Phone Number

UPS's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about UPS.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for UPS.
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Click below to show 7 more questions, answers, and complete guides to common UPS customer support problems.

Recent reasons customers contacted UPS:

I haven't heard anything about my order's delivery thanks you
Need drop off for late urgent package
Package was not delivered due to incorrect address
Change the location where the delivery is left at my house
Package shows as delivered, but delivery confirmation photo is not of my home*door. *Tr...
I believe my package is lost.
UPS continues to waste my time by not giving me a human. They have been playing dumb...
Anything helps on pc world also computers
There is a package coming from overseas and the package seems to be on UPS hands. The p...
I need to CANCEL a claim for a lost package. The package was found, so I need to CANCE...
I need to know specific information on insurance offered through ups. Costs and covera...
I have a package that should be delivered and I don't have tracking number. Delivery ad...
A personal package was pickup at my business on Tuesday as part of our daily pickup. As...
Package was picked up on Tuesday and is not showing as being received in the tracking i...

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Does GetHuman work with UPS?

GetHuman does not work with UPS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UPS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UPS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting UPS at a Glance

UPS has 1 chat option
UPS has 1 customer email
UPS has 6 help forums
UPS has 1 twitter handle
UPS has 1 facebook page
UPS Phone Number and Contact Information

Answered on this page:

What is the UPS delivery time frame for different shipping services?
How Do I Let UPS Know About My Missing Delivery?
How Do I Change a UPS Shipping Address?
Does UPS provide packaging materials?
Can I modify or cancel a UPS pickup request?
How Do I Track My UPS Package?
Solutions to common issues

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