If you're here looking up UPS customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. UPS also goes by or is associated with the names UPS.com, United Parcel Service, UPS, UPS Canada. They are considered to be part of the following sectors and industries: courier. UPS is associated with terms like courier express services, freight forwarding services, logistics services, public company, private, b2c, enterprise, b2b by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Fedex, DHL. They employ 109,837 people according to customers in the know.