UPS Customer Service

Phone number, contact info hacks, tips for common issues & reviews from other customers

Contacting UPS

UPS Phone Number
800-742-5877
Available: skip wait on hold
Contact UPS
See the best way to reach UPS customer service and compare their 6 phone numbers, live chat option, Facebook page, email address, 2 help pages, and twitter handle.

Most common UPS customer service issues

As reported by UPS customers to GetHuman in the last 60 days
Change delivery address: 571 inquiries
Refund: 1,206 inquiries
Make a shipment: 1,262 inquiries
Complaint: 367 inquiries
Lost package: 473 inquiries
Recent customer service issues experienced by other UPS customers:
"What time will I receive my package tonight*" · 12h ago
"Searching for the ****pper" · 12h ago
"Says parcel try to deliver, no card left to contact" · a day ago
"where is my package** IT should of been at my address yesterday" · 2d ago
"need packages put on back patio" · 2d ago

UPS customer reviews

2.56 out of 5 | 5,545 reviews
"My package arrived at the Mesquite Hub on Thursday hasn't of yet b..." · 21h ago
"Package was delivered, we did not sign for it and do not want it..." · 5d ago
"i paid ** usd for use ups to send my goods from China to Peru but..." · 6d ago
"It seems they banned delivery to our apartment complex because * y..." · 7d ago
"I have been trying to get some info for * hours today on a package..." · 8d ago

About UPS

If you're here looking up UPS customer service, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. UPS also goes by or is associated with the names UPS.com, United Parcel Service, UPS, UPS Canada. They are considered to be part of the following sectors and industries: courier. UPS is associated with terms like courier express services, freight forwarding services, logistics services, public company, private, b2c, enterprise, b2b by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Fedex, DHL. They employ 109,837 people according to customers in the know.
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