Can I modify or cancel a UPS pickup request?

Asked a year ago
Yes, customers can modify or cancel a scheduled UPS pickup request. To do so, they need to access their UPS account and navigate to the "Shipping" tab. From there, they can select the option to modify or cancel a pickup request. However, it is important to note that these changes can only be made for pickup requests that have not yet been completed by a UPS driver. If the driver has already completed the pickup, customers are advised to contact UPS customer service for further assistance. Additionally, it is recommended to review any applicable fees or charges that may apply when modifying or canceling a pickup request, as these may vary based on the specific circumstances.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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