FedEx Customer Service

Contact FedEx & solve common issues

Use FedEx's Phone Number

FedEx's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about FedEx. Below you will also find the phone and non-phone-based contact information we've gathered.

FedEx: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for FedEx.
There's more!
Click below to show 5 more questions, answers, and complete guides to common FedEx customer support problems.

Contacting FedEx customer support

Below you can compare and contrast the 6 ways to contact FedEx by looking at which ones are the fastest and which ones other customers recommend the most for solving FedEx customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact FedEx across the following channels: Phone, Chat, Facebook, Twitter, Web.

Phone number / contactWaitVotes
Customer Service
3 mins937
2 mins2104
Live Chat at
Technical Support
51 mins1547
Customer Service
46 mins2341
Customer Service
2 mins1469
Online Help at
Customer Service
< 2 hrs2950

Recent reasons customers contacted FedEx:

Could fedex lead my package in the locker in the lobby? If it doesn't fit, do you need...
What is the reason for the shipping exception on my package with tracking number ************
Shipment ************ shows shipment exemption I would like to know why
Shipment exemption on very important package
I need to speak to them about denying a delivery.
I just want information. I have a shipment coming from Tennessee and I live in Kentucky...
Fed ex lost a pkg…..again. They can’t find it. Now I need to start lost pkg procedures
Package has not changed status since ** October.
send two packages back to *** Fitzgerald Drive. Kinston NC *****
Two packages mailed to wrong address
************ - going the wrong way
Package out for delivery but it's almost the end of the day.
My package ************ is scheduled to arrive on Monday. The shipping arrival is in er...

Help me with my issue

Does GetHuman work with FedEx?

GetHuman does not work with FedEx's customer support operations, directly or in any other way. GetHuman has no partnership or relation to FedEx at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check FedEx's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting FedEx at a Glance

FedEx has 1 chat option
FedEx has no customer email
FedEx has 1 help forum
FedEx has 1 twitter handle
FedEx has 1 facebook page
Contact information overview

Answered on this page:

How Do I Contact a Local FedEx Office?
How Do I Track a Package with FedEx?
Can I ship internationally with FedEx?
What are the different shipping options available with FedEx?
Solutions to common issues

Contacting Other Companies

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