FedEx Customer Q & A

Answers to Common Problems

Use FedEx's Phone Number

FedEx's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about FedEx.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for FedEx.
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Click below to show 5 more questions, answers, and complete guides to common FedEx customer support problems.

Recent reasons customers contacted FedEx:

Could fedex lead my package in the locker in the lobby? If it doesn't fit, do you need...
What is the reason for the shipping exception on my package with tracking number ************
Shipment ************ shows shipment exemption I would like to know why
Shipment exemption on very important package
I need to speak to them about denying a delivery.
I just want information. I have a shipment coming from Tennessee and I live in Kentucky...
Fed ex lost a pkg…..again. They can’t find it. Now I need to start lost pkg procedures
Package has not changed status since ** October.
send two packages back to *** Fitzgerald Drive. Kinston NC *****
Two packages mailed to wrong address
************ - going the wrong way
Package out for delivery but it's almost the end of the day.
My package ************ is scheduled to arrive on Monday. The shipping arrival is in er...

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Does GetHuman work with FedEx?

GetHuman does not work with FedEx's customer support operations, directly or in any other way. GetHuman has no partnership or relation to FedEx at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check FedEx's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Answered on this page:

How Do I Report a Delivery Problem to FedEx?
How long does it take to deliver a package with FedEx?
What is the weight and size limit for packages shipped by FedEx?
What is the cost of shipping with FedEx?
Solutions to common issues

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